Systems Administrator – Enterprise Infrastructure
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Job Description
Systems Administrator maintaining Ferguson’s distributed cloud and hybrid enterprise infrastructure. Supporting reliability, security, disaster recovery, and complex production troubleshooting.
Responsibilities:
- Install, configure, maintain, debug, and support systems software, hardware, and infrastructure platforms
- Monitor, analyze, and tune system performance to identify improvement opportunities, resolve constraints, and optimize reliability
- Configure, maintain, and monitor security access control systems
- Perform disaster recovery planning and coordinate business continuity activities, including backup, restoration, recovery readiness, and high-availability support
- Manage problem tickets, operational tasks, out-of-cycle requests, system owner requests, software owner requests, and support escalations
- Support multi-cloud and hybrid infrastructure operations across Azure, AWS, and GCP, plus on-premises Active Directory, VMware, Windows and Linux systems, networking, storage, security, and enterprise backup platforms
- Lead troubleshooting of complex production issues involving networking, routing, DNS, identity, permissions, compute, storage, virtualization, operating systems, performance, and application connectivity
Requirements:
- 4+ years of experience administering enterprise infrastructure in distributed, hybrid, or cloud-based environments
- Strong knowledge of Windows Server, Linux, Active Directory, VMware, cloud platforms (Azure, AWS, and/or GCP), networking, storage, backup technologies, and security access controls
- Experience troubleshooting complex technical issues and driving incidents through resolution
- Experience supporting high-availability systems, disaster recovery processes, backup restoration, and business continuity initiatives
- Experience managing service tickets, operational tasks, escalations, and competing priorities in a fast-paced environment
- Strong analytical, problem-solving, and communication skills
- Ability to work effectively across infrastructure, engineering, and business teams
- Preferred: Experience supporting hybrid cloud environments
- Preferred: Experience with PowerShell, Bash, or other scripting/automation tools
- Preferred: Familiarity with ITIL, change management, and incident management processes
- Preferred: Relevant Microsoft, VMware, AWS, Azure, or CompTIA certifications
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Life insurance
- 401(k) with a company match
- Mental health coverage
- Gender affirming benefits
- Family building benefits
- Paid parental leave
- Associate discounts
- Community involvement opportunities
- Bonus or Incentive Plan eligibility
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