Systems Design Consultant – Customer Solutions
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Job Description
Systems Design Consultant engaging with customers to design tailored HVAC systems and explain options. Focused on discovery and guiding informed decisions.
Responsibilities:
- Lead scheduled, consultative conversations with customers (phone or video)
- Ask thoughtful questions to understand usage patterns, priorities, and constraints
- Design 2–3 intentional system approaches rather than a single “answer”
- Explain trade-offs between comfort, efficiency, cost, aesthetics, reliability, and installation complexity
- Recommend a best-fit solution based on customer values, not price alone
- Produce a clear, structured design summary for the Sales team to finalize the order
- Act as a calm, trusted guide through a complex, high-stakes decision
Requirements:
- Experience in consulting, systems design, technical advising, architecture, engineering, building science, or other analytical fields is a plus
- HVAC experience is helpful but not required
- Strong reasoning ability, communication skills, and a learning mindset matter more than industry background
Benefits:
- Group health insurance plus health savings account
- 401k
- paid time off
- paid holidays
- life insurance
- short-term disability and more
- Paid educational and professional development training
- Work-from-home (remote)
- All computer equipment will be provided
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