Team Lead – HubSpot CRM Consultant
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
(Team Lead/Senior) CRM Consultant at MAI Marketing Automation Intelligence, leading projects in marketing automation and optimizing customer journeys. Join a dynamic agency focusing on digital transformation.
Responsibilities:
- Design, management and implementation of marketing automation measures in HubSpot and other tools.
- Responsibility for building, developing and optimizing complex customer journeys and campaign structures.
- Planning and leading marketing automation projects – from concept to execution.
- Leading and growing a small team.
- Structuring, prioritizing and coordinating tasks and requirements across multiple projects.
- Developing and implementing segmentation strategies and data-driven automation logic.
- Ensuring high quality standards through testing, monitoring and continuous optimization.
- Managing and further developing CRM data structures and ensuring clean data processes.
- Close collaboration with cross-functional teams and advising internal and external stakeholders.
- Documenting, standardizing and improving processes and best practices.
- Analyzing campaign performance and deriving concrete optimization measures.
Requirements:
- Several years of hands-on experience in CRM, marketing automation or email marketing.
- Strong experience with HubSpot; other platforms such as Salesforce, Braze or Brevo are a plus.
- Solid understanding of data-driven marketing, CRM structures and complex process logic.
- Strong organizational skills and experience in project management.
- High quality standards and a very careful, structured way of working.
- Proactive, self-directed work style with the drive to advance topics and find solutions.
- Quick grasp and ability to efficiently familiarize yourself with new topics and tools.
- Comfortable handling complex requirements and multiple concurrent projects.
- Basic technical understanding (e.g., APIs, system integrations) is an advantage.
- Team player with strong communication skills and a confident presence when dealing with stakeholders.
- Fluent German language skills, both written and spoken (C2 level); good English is a plus.
Benefits:
- Flexibility in your working day – so you can balance work and personal life.
- Individual training opportunities as well as regular participation in conferences and industry events.
- Modern equipment, hardware and software.
- Fresh fruit and latte macchiato, espresso, cola or juice for everyone.
- Fully equipped kitchen, often used for communal cooking.
- Option to charge an electric car at one of the employee parking spaces.
Similar Jobs
CRM/Lead Coordinator
CRM/Lead Coordinator managing inbound inquiries and nurturing leads for assisted living. Providing a seamless experience from first contact through move-in for families.
Vice President, Client Success – Technology
VP of Client Success leading technology client portfolios at TTEC. Nurturing client relationships and driving business growth in the customer experience industry.
Senior Customer Success Manager
Senior Customer Success Manager driving adoption for Rentvine's property management software. Partnering with sales to ensure customers leverage the platform for long-term success.
Head of Customer Success and Operations
You will lead operational infrastructure and customer success at PeopleJoy, building systems and processes for high performance. Drive CSAT and revenue retention while developing your team.
Manager, Customer Success
Manager, Customer Success leading a team to shape and scale the Customer Success department for a finance platform. Engaging in both people management and individual contributor roles.
Customer Success Manager
Customer Success Manager ensuring customer outcomes with Conveo’s AI research platform. Building relationships, driving expansion, and guiding product adoption with global clients.
Customer Success Manager, Regional
Customer Success Manager at Flock focuses on delivering value to strategic customers in community safety technology. Engages clients to ensure product understanding and success in usage.
Customer Success Manager
Customer Success Manager at Wordly, an AI startup, ensuring customer satisfaction and relationship building. Focus on customer health, trends, and optimizing product use.
Customer Success Manager
Customer Success Manager driving successful deployments for PAXAFE’s pharmaceutical logistics platform, managing complex integrations and ensuring operational efficiency across stakeholders.
Customer Success Manager
Customer Success Manager ensuring value and growth for OPTEL clients by managing relationships and driving revenue. Engage with customers to optimize their operations and outcomes through our solutions.
Customer Success Specialist
Customer Success Specialist at GovSpend responsible for customer support and training via outreach. Aiming to enhance customer engagement and platform adoption in the public sector.
Customer Success Manager
Customer Success Manager leading implementations and ensuring customer satisfaction for AI solutions in life sciences. Collaborating with teams to drive retention and identify growth opportunities.
Client Engagement Manager
Client Engagement Manager at Monotype leading client engagements and ensuring delivery alignment with their needs. Collaborating with Sales, internal teams, and managing account health for major branding projects.
Client Success Specialist
Client Success Specialist handling client onboarding and account management for Ascension Business Solutions. Ensuring effective communication and alignment between clients and Virtual Assistants.
Client Success Associate
Client Success Associate ensuring contract management and client satisfaction for Ascend Technologies. Supporting the CSX team in operations and data processing with a focus on client needs.
Senior Customer Success Manager
Customer Success Manager at Nsight Health managing strategic customer accounts with a focus on retention and growth. Leading complex client conversations and using data for measurable outcomes.
CRM Admin Intern
CRM Admin Intern managing customer relationships at Abhyaz remotely. Engaging in core CRM functions and providing support to users.
Implementation & Customer Success Specialist, B2B SaaS – Mining / FIFO Operations
Implementation & Customer Success Specialist leading client deployments and managing relationships for a B2B SaaS platform in mining and construction sectors.
Senior Client Success Manager
Senior Client Success Manager leading a team of Account Managers at Infinity Business Services. Ensuring client satisfaction and operational excellence in a remote position.
Enterprise Customer Success Manager
Enterprise Customer Success Manager focusing on customer success and retention for MariaDB solutions. Engaging with clients to support and drive adoption for business goals while maximizing value.