Technical Program Manager, SIS – Platform
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Job Description
Technical Program Manager leading SIS and Platform programs in software delivery at Veracross. Ensuring resource alignment and facilitating agile processes for cross-functional teams.
Responsibilities:
- Lead and manage assigned SIS and Platform programs and initiatives; Platform focuses will include things like application security KPIs, penetration tests, AI, Data Ops. SIS programs include key product initiatives like our academics roadmap, new automations platform, and much more.
- Facilitate agile ceremonies including daily meetings, sprint planning, backlog refinement, and retrospectives.
- Assist in optimizing and improving existing program management processes and methodologies.
- Create and maintain detailed project plans, timelines, and documentation for multiple projects simultaneously.
- Identify risks, dependencies, and blockers, driving mitigation strategies and resolution.
- Manage stakeholder expectations through effective, proactive communication and transparent reporting.
- Track and communicate program status, health, metrics, and milestones to leadership.
- Coordinate quarterly and annual capacity planning across assigned engineering teams to optimize resource allocation.
- Drive continuous process improvement initiatives and best practices alongside product and engineering management.
- Monitor and report engineering security KPIs
Requirements:
- 3-5+ years of program management experience within software engineering environments
- Knowledge and understanding of software development practices
- Track record of delivering complex software engineering programs on time and within scope.
- Strong cross-team collaboration and ability to build relationships across teams and stakeholders.
- Strong understanding of the types of security and maintenance challenges faced by engineering teams (i.e. vulnerability management, pen testing, etc)
- Excellent communication skills with the ability to translate technical concepts for non-technical audiences
- Strong familiarity with agile methodologies (specifically Scrum) and experience serving as a Scrum Master
- Demonstrated ability to perform quarterly and annual capacity planning and resource allocation
- Experience with project management tools (Jira, Confluence, Asana, etc.)
- Basic understanding of current AI technologies
- Strong analytical thinking and problem-solving capabilities
Benefits:
- 3 weeks of vacation per year
- 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
- 56 Hours of paid sick leave annually
- Top tier benefits -
- Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
- Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
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