Technical Program Manager – Platform Integrations
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Job Description
Technical Program Manager leading complex integrations for utility clients at EnergyHub. Collaborating with cross-functional teams to ensure successful delivery and integration of the platform.
Responsibilities:
- Manage platform integrations with utility clients and vendors, ensuring on-time delivery of a portfolio of integration projects
- Champion the value of EnergyHub’s platform APIs and integrations by conveying key use cases, benefits, and the overall integration process
- Provision access to API docs, sandbox environments, testing procedures to ensure full understanding of the integration process
- Develop repeatable playbooks for integrations of platform systems
- Work with internal stakeholders to ensure that clients/partners understand the critical path and are kept on track
- Ensure successful integrations and launches by coordinating with external cross-functional counterparts
Requirements:
- Bachelor's degree and 5-7 years of experience in technical program management, product management, developer relations, or related roles
- Experience in demand response, API integrations, and communication protocols
- Strong communication skills - especially external, with customers, partners/vendors, leading technical and implementation overviews
- Experience with REST API architecture, status codes, authentication
- A demonstrated ability to collaborate in an effective manner among cross-functional stakeholders, while operating within existing resources
- Demonstrated ability to communicate complex issues/needs in a clear, precise, and actionable manner to influence and advocate change
- Experience with cloud-based SaaS products
Benefits:
- 100% paid medical for employees
- 401(k) with employer match
- Casual environment
- Flexibility to set your own schedule
- Fully stocked fridge and pantry
- Free Citi Bike membership
- Secure bike rack
- Gym subsidy
- Paid parental leave
- Education assistance program
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