Technical Support Engineer
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Job Description
Technical Support Engineer supporting Solplanet solar inverters, storage systems, and EV chargers in Spain. Delivering customer training, technical consultancy, and after-sales support.
Responsibilities:
- Support customers through training, application engineering services, and general technical consultancy for solar photovoltaic inverters, energy storage systems, and EV chargers.
- Develop and maintain strong relationships with stakeholders in Solplanet’s distributor, installer, and EPC network.
- Collaborate with sales teams to maintain customer relationships, gain trust, and strengthen loyalty.
- Deliver online or onsite training to distributors and installers.
- Establish and maintain knowledge of current and upcoming local regulatory requirements related to Solplanet products.
- Provide feedback and suggestions to Product Management on the product roadmap using technical expertise and competitive landscape insight.
- Work closely with Solplanet’s service teams and service partners in EMEA to assist customers during the after-sales phase.
Requirements:
- Bachelor or above technical degrees, preferably in electrical engineering, renewable energy, photovoltaic engineering, or similar disciplines.
- Fluent in Spanish language and business fluent in English.
- In-depth knowledge of the technical requirements for PV, energy storage systems, EV chargers in the distribution and/or utility scale segments, including product specifications, grid code requirements, competitive landscape, tender requirements etc.
- Ability to work independently and focused in a dynamic, fast-paced environment.
- Quick learner with desire to deepen knowledge in the renewable energy industry.
- Prior work experience in a PV related industry is not a necessity but will be an advantage.
- Self-motivated and performance driven.
- Excellent interpersonal and communication skills.
- Can-do attitude and hands-on mindset.
- Proactive, dynamic, solution and customer oriented.
Benefits:
- An International Team Environment: Join a talented group of marketers from diverse cultural backgrounds who collaborate closely with true team spirit.
- Ownership and Impact: Take on responsibility from day one and enjoy the freedom to bring your ideas to the table, making a meaningful contribution and leaving your footprint.
- Value-Driven Culture: Be part of a company that prioritizes values, fosters flat hierarchies, and ensures approachable and supportive leadership.
- A Multi-Cultural Workplace: Work with colleagues from various cultures and perspectives, contributing to an enriching and inclusive work experience.
- Professional Growth Opportunities: Grow your career in an international environment that leverages your abilities, skills, and expertise, while offering pathways for long-term development.
- Be Part of a Growing Industry: Join an ambitious and rapidly expanding Solplanet team, where fast decision-making and energy drive strong opportunities for you to succeed in cultivating your career within the renewable energy industry.
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