Total Rewards Analyst
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Job Description
Total Rewards Analyst handling employee benefits administration at Virta Health. Collaborating with HR teams to ensure accurate and compliant processes while addressing employee inquiries.
Responsibilities:
- Support the administration of employee benefits programs by assisting with enrollments, data updates, audits, documentation, and employee inquiries.
- Handle inbound Total Rewards employee questions through the HR Zendesk ticketing system, providing accurate responses or routing issues appropriately.
- Assist with leave of absence administration tasks, benefits-related documentation, and routine follow-ups with vendors or internal partners.
- Provide support for compensation and payroll processes by documenting changes, validating data for accuracy in HRIS, and supporting reporting and audits.
- Perform regular audits and data checks across Total Rewards and People Operations systems to ensure accuracy and compliance.
- Maintain and update documentation, job aids, and process guides related to Total Rewards workflows.
- Identify opportunities to improve efficiency, reduce manual work, and streamline recurring administrative tasks.
- Support special projects and initiatives across the Total Rewards and People Operations teams as needed.
Requirements:
- 2+ years of experience in an HR, People Operations, Total Rewards, or administrative support role.
- Demonstrated curiosity, initiative, and willingness to learn, with a track record of taking ownership of tasks and following work through to completion.
- Strong attention to detail and ability to manage repetitive, process-driven work accurately.
- Experience supporting employee inquiries through a ticketing system (e.g., Zendesk, Jira, or similar).
- Basic proficiency with HR systems and spreadsheets (e.g., Excel or Google Sheets).
- Clear written and verbal communication skills with a strong service-oriented mindset.
- Ability to handle sensitive and confidential employee information with discretion and sound judgment, and to follow established data privacy and security practices.
Benefits:
- Virta has a location based compensation structure. Starting pay will be based on a number of factors and commensurate with qualifications & experience. For this role, the compensation range is $73,000-90,000/year.
- Information about Virta’s benefits is on our Careers page at: https://www.virtahealth.com/careers.
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