Workday Configuration Analyst – Advanced Compensation, Benefits
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Job Description
Workday Analyst responsible for Tier 2 support and system configuration in a global climate technologies company. Collaborating across teams to resolve complex HR system issues effectively.
Responsibilities:
- Assist in the configuration and maintenance of Workday modules to meet business requirements.
- Provide Tier 2 functional support for Workday, addressing and resolving user issues and inquiries.
- Troubleshoot and resolve complex system issues related to Workday modules such as HCM, Recruit, Compensation, Talent and Learning with a strong focus on Advanced Comp and Benefit module support.
- Collaborate with Tier 1 support, IT, HR COEs, and other groups to advance and resolve issues as required.
- Conduct root cause analysis and implement solutions to prevent recurrence of issues.
- Participate in system upgrades, testing, and implementation of new features and functionalities.
- Maintain documentation of support activities, issue resolutions, and system configurations.
- Stay updated on the latest Workday updates, industry trends, and standard methodologies to provide informed support and recommendations.
- Adheres to the defined processes and procedures as well as the company's policies.
Requirements:
- Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
- Minimum of 2-3 years of experience in Workday functional support or a similar role.
- Strong knowledge of Workday modules, including HCM, Recruit, Compensation, Benefits, Talent and Learning.
- Experience with system configuration, testing, and implementation.
- Excellent problem-solving and analytical skills.
- Good communication and interpersonal skills, with the ability to interact effectively with end-users and technical teams.
- Ability to work independently and as part of a team in a global and extremely fast-paced environment.
- Authorization to work in the United States now and in the future without sponsorship.
Benefits:
- Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more.
- We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.
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