Trilingual Customer Expert, French B2/English B1
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Job Description
Trilingual Customer Expert responding to customer inquiries in Bogotá. Managing client communications and maintaining system records with a focus on empathy and active listening.
Responsibilities:
- Gestionarás y responderás cuidadosamente a todas las consultas de los clientes entrantes
- Proporcionarás un excelente servicio mediante la escucha activa
- Trabajarás con información confidencial de los clientes y la tratarás cuidadosamente
- Buscarás resolver situaciones con paciencia, empatía y comprensión desde el primer contacto
- Mantendrás un continuo conocimiento práctico de los productos, servicios y promociones de nuestros clientes
- Documentarás y actualizarás con precisión los registros en los sistemas requeridos
Requirements:
- Sea bachiller
- Hablemos de beneficios: Salario Competitivo: 3.061.300
- Performance Bonus: dependiente de tu rendimiento sobre el salario base
Benefits:
- Salario Competitivo: 3.061.300
- Performance Bonus: dependiente de tu rendimiento sobre el salario base
- Programas de desarrollo corporativo y plan carrera
- Fondo de empleados
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