User Experience Researcher
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Job Description
UX Researcher supporting AI infrastructure development at Akamai. Conducting qualitative and quantitative research to shape user-centric product experiences.
Responsibilities:
- Leading qualitative studies including in-depth interviews, usability testing, and contextual inquiry
- Designing and analyzing surveys and running A/B tests
- Building and maintaining dashboards for behavioral analytics
- Analyzing user feedback and data, identifying themes
- Collaborating with designers and PMs to shape research questions
Requirements:
- 12 years of experience in UX research, data analytics, or related fields
- Proficiency in qualitative research methods (moderated interviews, concept testing)
- Familiarity with quantitative methods (survey design, statistical analysis)
- Interest in or experience with AI/ML workflows
- Expertise in HCI, Psychology, Computer Science, or a closely connected discipline
Benefits:
- Professional development opportunities
- Opportunities to learn and grow
- Internal events and tools to help expand knowledge
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