VIP Travel Consultant
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Job Description
VIP Travel Consultant serving executive travelers through reservations, policy guidance, and travel consultation. BCD connects companies and people through business-travel technology and expertise.
Responsibilities:
- Provide high-touch service to key client travelers
- Handle incoming requests accurately and efficiently via phone, email, and other channels
- Serve as the primary point of contact for executive-level travelers
- Provide active travel consultation, travel details, and upsell related products
- Use BCD Travel tools and systems to complete requests
- Search and confirm customer travel reservations
- Apply client travel policies and guide customers consistently
- Fulfill requests involving DOT, TSA, passports, visas, and other regulations
- Apply travel supplier rules
- Maintain, communicate, and expand knowledge of supported travel industries
Requirements:
- Experience in VIP travel
- Working knowledge of the travel industry, policies, procedures, and processes
- Strong skills in GDS Sabre
- Strong verbal and written communication skills in English
- Flexibility regarding work schedules, including potential day, evening, overnight, weekend, and holiday shifts
- Ability to work Wednesday to Sunday from 10:00 a.m. to 7:00 p.m. CT
Benefits:
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Work at the forefront of travel technology and help shape the future of business travel
- Generous vacation days
- Compensation package including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- Inclusive work environment where diversity is celebrated
- Work From Anywhere opportunity for 60 days per year
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