Virtual Assistant – Mental Health Clinic
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Job Description
Remote virtual assistant managing patient communications, appointments, records, and billing systems for a U.S. mental health clinic. Part-time weekend availability required.
Responsibilities:
- Answer phone calls, emails, and client messages with professionalism and empathy
- Schedule, reschedule, and confirm patient appointments
- Use and manage electronic billing and scheduling systems
- Keep patient records organized and up to date
- Communicate and coordinate with providers and patients
- Work efficiently across multiple screens and platforms
- Help the practice stay organized and responsive behind the scenes
Requirements:
- Strong people skills; warm, patient, and clear communicator
- Fast and accurate typing, ideally 50–70+ words per minute
- Experience using a monitor and a laptop
- Detail-oriented, dependable, and self-motivated
- Comfortable working independently in a remote setting
- Quick learner, excited to grow and take initiative
- Interest in the mental health field is a plus
- Must be available on weekends
- Must be available during clinic hours of 7am–8pm, seven days a week
- Must work at least 10 hours every weekend, either Saturday or Sunday
Benefits:
- Training provided
- Fully remote work arrangement
- Flexible part-time schedule of 16–28 hours per week
- Opportunity to grow and take initiative
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