Virtual Assistant
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Job Description
Virtual Assistant supporting a nurse practitioner-led telepsychiatric group with credentialing and billing tasks. Ensure timely updates and communications regarding insurance and patient profiles.
Responsibilities:
- Update provider profiles and payer portals (CAQH, Availity — we'll train you)
- Track license and document expirations and flag renewals early
- Follow up with insurance payers on pending applications and claims
- Verify patient insurance eligibility before visits
- Help with claim submission, denials, and follow-up
- Keep trackers and files clean and up to date
Requirements:
- Strong written and spoken English
- Excellent attention to detail and good follow-through
- Comfortable learning new software quickly
- Reliable high-speed internet + backup power (generator/inverter)
- Quiet workspace and availability during U.S. hours
- Any prior healthcare, admin, or VA experience is a plus (not required)
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