Virtual Assistant
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Job Description
Virtual Assistant providing administrative and operational support for LTD Scale. Highly organized, proactive, and thrives in a structured environment with a focus on client communication and process management.
Responsibilities:
- Provide general administrative support
- Answer and manage inbound phone calls professionally
- Monitor and respond to inquiries received through the company website's Contact Us page
- Prepare and send invoices to clients
- Send scopes of work, proposals, and contracts to prospective clients
- Follow up with prospects after meetings and maintain communication pipelines
- Utilize existing templates, workflows, and SOPs to ensure consistency
- Support HR tracking and documentation through internal systems
- Maintain accurate records and updates within company platforms
- Assist with ongoing administrative projects and process improvement initiatives
- Complete action items assigned during weekly team meetings
- Learn new processes and take on additional responsibilities as the business grows
Requirements:
- Previous experience as a Virtual Assistant, Administrative Assistant, Executive Assistant, or similar remote support role
- Experience using Monday.com is required
- Strong organizational and time management skills
- Excellent follow-up and task management abilities
- Ability to work independently with minimal supervision
- Professional written and verbal communication skills
- Comfortable managing multiple priorities and deadlines
- Detail-oriented with strong problem-solving abilities
Benefits:
- Fully remote work environment
- Supportive and collaborative team culture
- Opportunity to grow with an expanding organization
- Exposure to a variety of business operations and administrative functions
- Ongoing learning and development opportunities
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