VP, Sales Operations
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Job Description
Transformative sales operations leader at Malwarebytes optimizing revenue engine. Leading data cleanup, automation, and analytics to drive predictable growth for cybersecurity solutions.
Responsibilities:
- Data & process optimization: Strengthen Salesforce data integrity and pipeline hygiene, refine account/territory records, and standardize process and reporting definitions to establish a clear single source of truth backed by lightweight governance.
- Reporting modernization: Consolidate and standardize GTM dashboards into a streamlined, trusted reporting layer with consistent metric definitions aligned across GTM and Finance.
- Automation: Identify high-volume manual workflows (lead routing, quoting/approvals, comp calc, forecasting inputs, data entry) and automate them. Target measurable reduction in manual hours.
- Sales analytics for growth: Stand up a sales analytics capability that converts GTM data into decisions on where to invest, scale, and reallocate to drive predictable growth.
- Sales ops: Pipeline management, forecasting cadence, deal desk, quota/territory design and administration.
- Marketing ops: Funnel instrumentation, lead lifecycle, MQL→SQL handoff, attribution, martech stack ownership.
- Compensation: Plan design partnership with Finance, comp administration, dispute resolution, incentive modeling.
- Territories: Carving, capacity planning, account assignment logic and equity.
- Reporting & analytics: Board/investor metrics, GTM KPIs, win/loss and cohort analysis, ad hoc decision support.
- Systems ownership: Salesforce + integrated GTM stack roadmap, admin, and vendor management.
Requirements:
- 8+ years in Sales/Revenue Operations
- 3+ leading the function at a B2B SaaS company ($100M+ or high-growth scaling)
- Proven track record running a RevOps transformation — data remediation, reporting standardization, or workflow automation at scale
- Deep Salesforce expertise; hands-on familiarity with automation tooling (native flows, CPQ, and platforms like SalesLoft, Spiff (compensation), PowerBI. Partner portals, and ZoomInfo)
- Demonstrated experience reorganizing a team through a process change without losing operational continuity
- Strong financial fluency — comp modeling, forecasting, unit economics
- Cybersecurity / technical product context a plus
Benefits:
- Comprehensive medical, dental, and vision insurance coverage
- Employee Referral Bonus Program
- Wellness programs
- 401k and employer matching for (US Employees)
- Comprehensive Time Off policy
- An opportunity to do something great for yourself and the world! (Benefits and Perks subject to change by country/region)
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