Business Development Representative – Automotive
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Job Description
Business Development Representative generating automotive leads and nurturing client relationships for SupportNinja. Managing outreach, CRM activities, and performance targets remotely from the Philippines.
Responsibilities:
- Respond promptly and professionally to new business opportunity inquiries via phone, email, or chat
- Identify and pursue new business opportunities within targeted markets and industries
- Generate high-quality leads through cold calling, email, social media, networking events, and other platforms
- Evaluate leads and opportunities against target-client fit and minimum criteria
- Initiate and maintain conversations with potential clients to understand their needs, challenges, and objectives
- Research the organization’s products and services and communicate the value proposition to potential clients
- Foster collaborative client relationships through frequent communication and engaging conversations
- Track and manage sales activities, leads, and opportunities in CRM software
- Adhere to company policies and procedures
- Meet or exceed performance targets for related KPIs
- Improve knowledge of products, services, and processes through training and continuous learning
- Collaborate with other departments as needed
- Maintain a positive, empathetic, and professional attitude toward customers and colleagues
- Perform other duties as assigned
Requirements:
- 1+ years of experience in business development or a similar role, preferably in a call center environment
- 6 to 1+ years background in the automotive industry is highly preferred
- Solid knowledge of cars, parts, and the auto industry
- Strong communication and presentation skills, both verbal and written
- Strong confidence, active listening, and ability to keep prospects engaged on the phone
- Strong negotiation skills
- Proficient in using computers and various software applications
- Experience with Salesforce, HubSpot, Slack, Google Workspace, or similar platforms is preferred
- Must work the EST shift from 9:00 AM to 6:00 PM US hours, corresponding to 10:00 PM to 7:00 AM PHT
- Must be based in the Philippines
Benefits:
- Competitive compensation
- HMO coverage starting on Day 1
- Life Insurance
- Retirement Savings Program with Company Matching
- Paid Time Off (PTO) + Birthday Leave
- Opportunities for skills training and professional development
- Employee Referral Program
- Government-mandated benefits
- Bring-Your-Own-Device (BYOD)
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