Business Development Representative, Automotive
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Job Description
Remote Business Development Representative generating automotive leads and nurturing client relationships for SupportNinja. Managing CRM opportunities and meeting sales KPIs on Colombia Standard Time.
Responsibilities:
- Respond promptly and professionally to new business opportunity inquiries via phone, email, or chat
- Identify and pursue new business opportunities within targeted markets and industries
- Generate high-quality leads through cold calling, email, social media, networking events, and other platforms
- Evaluate leads and opportunities against target-client fit and minimum criteria
- Initiate and maintain conversations with potential clients to understand their needs, challenges, and objectives
- Research products and services and communicate the value proposition to potential clients
- Foster collaborative client relationships through frequent communication and engaging conversations
- Track and manage sales activities, leads, and opportunities in CRM software
- Adhere to company policies and procedures
- Meet or exceed performance targets for related KPIs
- Continuously improve product, service, and process knowledge through training and continuous learning modules
- Collaborate with other departments as needed
- Maintain a positive, empathetic, and professional attitude toward customers and colleagues
- Perform other duties as assigned
Requirements:
- 1+ years of experience in business development or a similar role, preferably in a call center environment
- 6 to 1+ years background in the automotive industry is highly preferred
- Solid knowledge of cars, parts, and the auto industry
- Strong communication and presentation skills, both verbal and written
- Strong confidence, "gift of the gab," and active listening ability
- Ability to keep prospects engaged on the phone
- Strong negotiation skills
- Proficiency in using computers and various software applications
- Experience with tools such as Salesforce, HubSpot, Slack, Google Workspace, or similar platforms is preferred
- Ability to work Monday–Friday, 8:00 AM–5:00 PM Colombia Standard Time
Benefits:
- COP 150,000 Remote Work Allowance
- Legal benefits
- Company-provided equipment
- Competitive compensation
- Opportunities for skills training and personal and professional development
- Equal Employment Opportunity employer
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