Agente de atención al cliente
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Job Description
Agente remoto de atención al cliente para GEA Internacional, empresa peruana de servicios asistenciales. Atendiendo consultas, cumpliendo objetivos y desarrollándose en un Contact Center.
Responsibilities:
- Atender consultas de clientes como asesor de atención al cliente en modalidad remota
- Trabajar full time dentro del horario de gestión de 9:00 AM a 7:00 PM
- Participar en capacitaciones pagadas
- Mantener una comunicación clara y brindar una experiencia positiva al cliente
- Cumplir objetivos de productividad, asistencia y permanencia
- Participar en concursos, incentivos y reconocimientos
- Desarrollarse dentro del equipo de Contact Center de GEA Internacional
Requirements:
- Secundaria completa (indispensable)
- Al menos 3 meses de experiencia en roles de cara al cliente, como atención, ventas o mozo
- También se consideran candidatos sin experiencia; se evalúa en entrevista
- Claridad al comunicarse
- Actitud positiva y alto compromiso
- Orientación al logro
- Comunicación y persuasión
- Iniciativa
- Habilidad comercial y networking
- Conocimientos de Microsoft Office
Benefits:
- Capacitaciones pagadas
- Pagos puntuales
- Línea de carrera y crecimiento asegurado
- Concursos, incentivos y reconocimientos
- Excelente clima laboral
- Beneficios y convenios corporativos (educación, entretenimiento y más)
- Descuento con Smart Fit
- Beneficios de Ley
- Bonos e incentivos
- Comisiones
- Bono de Productividad
- Bono de Asistencia Perfecta
- Bono de Permanencia
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