Agile Coach – Pleno
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Job Description
Agile Coach supporting agile governance and performance metrics for client teams in São Paulo. Fostering transparency and continuous improvement in agile maturity across teams.
Responsibilities:
- Apoiar os times na adoção e sustentação do modelo ágil definido pelo cliente (frameworks, rituais, papéis e artefatos).
- Auditar a execução do modelo, garantindo aderência aos padrões acordados.
- Atuar como ponto de apoio entre times, liderança e áreas de governança.
- Identificar desvios, riscos e oportunidades de melhoria nos processos ágeis.
- Definir, acompanhar e cobrar métricas de performance e fluxo dos times (ex.: throughput, lead time, cycle time, WIP, SLA, previsibilidade).
- Desenvolver indicadores de saúde dos times e da operação.
- Garantir a consistência e confiabilidade dos dados utilizados para tomada de decisão.
- Produzir análises e recomendações a partir das métricas coletadas.
- Configurar e manter fluxos de trabalho (workflows) alinhados ao modelo do cliente.
- Criar e gerenciar filtros avançados em JQL.
- Configurar boards (Scrum e Kanban), dashboards e relatórios.
- Padronizar uso de campos, status, tipos de issue e regras de transição.
- Apoiar usuários e times na melhor utilização do Jira.
- Atuar no desenvolvimento da maturidade ágil dos times.
- Facilitar conversas difíceis quando necessário, com postura de cobrança construtiva.
- Apoiar líderes e POs/SMs na leitura e uso dos indicadores.
- Estimular melhoria contínua baseada em dados.
Requirements:
- Experiência como Agilista, Agile Coach ou Scrum Master com atuação em múltiplos times.
- Forte atuação em governança ágil.
- Conhecimento avançado em Jira, incluindo:
- Configuração de workflows
- Criação de filtros JQL complexos
- Criação de dashboards e relatórios
- Experiência prática com métricas ágeis e de fluxo.
- Vivência em ambientes corporativos com modelos definidos pelo cliente.
- Diferenciais
- Experiência na construção de indicadores e dashboards no Power BI.
- Integração de dados do Jira com ferramentas de BI.
- Conhecimento em escalas ágeis (SAFe, LeSS, Nexus, Spotify Model).
- Vivência com auditoria de processos ou PMO Ágil.
Benefits:
- Não especificado
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