AI Transformation Lead
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Job Description
AI Transformation Lead guiding enterprise adoption of Pencil’s Generative AI advertising SaaS. Designing transformation strategies, change programs, and repeatable AI operating processes for clients.
Responsibilities:
- Own the narrative told to the client and the strategic and tactical plan driving each engagement
- Set the transformation thesis and co-design recommendations with Forward Deployed Engineers and Creative Leads
- Structure ambiguous client problems from first principles into hypotheses, workstreams, and sequenced decisions
- Lead clients through enterprise-wide transformation and integrated AI-driven workflows
- Navigate stakeholder landscapes, identify blockers and champions, and build buy-in for scaled AI adoption
- Translate Generative AI concepts into clear, repeatable operating processes
- Act as the customer voice internally, feeding product insights to Product and Engineering
- Codify successful account work into repeatable Transformation Blueprints
- Stand behind quality and performance after work ships
- Drive enterprise adoption, time-to-value, transformation narrative quality, product feedback impact, and blueprint contribution
Requirements:
- Candidates must be based in North America
- Consulting and/or agency experience required
- Minimum of 5 years’ experience in consulting or an agency setting, in-house transformation, programme management, or enterprise technology implementation
- Exposure to technology, digital strategy, and/or operations
- Marketing, advertising, or agency experience is essential
- AI-native in day-to-day work; use of Claude Cowork
- Experience with Claude Code or other agentic tooling is a strong plus
- Hands-on experience configuring agents, prototyping, and stress-testing recommendations in the Pencil platform
- Ability to hold a technical conversation with client engineers about their stack
- Lightweight engineering skills such as SQL, scripting, and reading code are a strong plus
- Ability to independently lead client meetings and give direct feedback
- Track record of delivering complex, cross-functional, ambiguous work to a high standard and on time
- Strong academic record in a quantitative or analytical discipline is preferred
Benefits:
- 25 days PTO plus public holidays, although we operate a Flexible Time Off scheme
- Health insurance / private medical cover
- Monthly stipend towards wellness, fitness, and learning and development
- Remote - work from anywhere in your home country
- Enhanced parental leave policies, whether you become a parent through birth, adoption or surrogacy
- Access to our Pencil office in The Shard, London for UK employees
- Flexible working hours
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