AI Workflow Transformation Lead
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Job Description
AI Workflow Transformation Lead turning Cint’s AI experiments into measurable workflow and operating improvements. Connecting business, technology and governance teams across a global research technology platform.
Responsibilities:
- Work with Cint functions to identify, shape, deliver and embed AI-enabled improvements
- Understand functional priorities, pain points and opportunities for AI-enabled improvement
- Assess where AI can improve speed, quality, productivity, decision-making, risk reduction, employee experience or operating leverage
- Analyze current workflows and identify manual effort, handoffs, rework, bottlenecks, unclear ownership, data gaps and decision delays
- Support future-state workflow design and clarify human-led, AI-assisted, automated and review or escalation activities
- Turn AI opportunities into practical plans with outcomes, owners, dependencies, risks and success measures
- Lead transformation work, support function-led initiatives, shape requirements, coordinate stakeholders, unblock delivery or guide teams through governance
- Connect business, technical and governance partners across AI/Data Architecture, Business Technology, Legal, DPO, InfoSec, Infrastructure and Enablement
- Ensure technical ownership, implementation routes, governance gates, adoption plans and handover expectations are clear
- Define success measures, track value and capture reusable transformation patterns
- Support adoption by gathering feedback, identifying blockers and helping teams improve
- Report to the Director, Enterprise AI Transformation within Cint’s AI Transformation Office
Requirements:
- Experience in business transformation, operational excellence, process improvement, programme delivery, consulting, AI transformation, SaaS operations or a similar field
- Strong ability to understand, map and improve business workflows or operating practices
- Experience turning ambiguous business problems into clear opportunities, plans and outcomes
- Comfort working across business, technology, data, automation, legal, risk or compliance stakeholders
- Practical understanding of AI tools, automation, workflow tooling or digital transformation
- Good delivery discipline without unnecessary bureaucracy
- Commercial judgement and a clear link between workflow change and business value
- Strong communication, facilitation and stakeholder management skills
- Experience in SaaS, technology, digital platforms, consulting or high-growth global businesses is strongly preferred
- Structured, practical and comfortable with ambiguity
- Ability to influence without authority and communicate clearly
Benefits:
- Remote work available
- Employee growth and development culture
- Collaboration across global teams and offices
- Diversity, equity and inclusion
- Trust, respect and caring workplace culture
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