Alfresco Solution Consultant 2 – EMEA
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Job Description
Alfresco Solution Consultant designing and implementing tailored enterprise content solutions for Hyland customers in Germany. Gathering requirements, configuring software, training users, and supporting upgrades.
Responsibilities:
- Gather business process and technical requirements from client stakeholders
- Estimate design and configuration effort based on approved requirements
- Design and build solutions using best practices and application development tools
- Compose documentation outlining solution requirements
- Demonstrate configured solutions or prototypes to customers
- Test configured solutions and resolve issues
- Create training materials and conduct customer training sessions
- Develop and execute migration plans into production environments
- Define upgrade plans and execute software upgrades
- Participate in infrastructure discussions to define system infrastructure needs
- Monitor project budget, scope, and timeline
- Communicate issues with project managers and senior team members
- Transition key information to technical support teams
Requirements:
- Bachelor's degree or equivalent experience
- Knowledge of scripting, system architecture, or relational databases
- Strong written and verbal communication skills
- Strong investigative and analytical skills
- Ability to ask probing questions and appropriately escalate issues
- Organized and able to multitask in a fast-paced, deadline-driven environment
- Collaboration skills and self-motivated project management
- Experience in requirements gathering, solution design, and software configuration in a customer-facing consulting environment
- Ability to use sound judgment in complex customer situations
- Experience developing training materials and conducting end-user training sessions
- Familiarity with infrastructure concepts
- Willingness to travel up to 30% annually, with flexibility for additional travel
Benefits:
- Career development resources
- Wellbeing programs
- Innovation practices
- Employee initiatives and giving campaigns
- Inclusive workplace culture
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