Analyst II, Workforce Management
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Job Description
Workforce Management Analyst responsible for managing workforce functions including forecasting and reporting. Leading a team and collaborating with Operations leaders.
Responsibilities:
- Manages workforce functions including personnel management, forecasting, reporting, and capacity planning.
- Leads a team of analysts, providing support and conducting performance evaluations.
- Assists in strategic planning to improve productivity and identifies risks.
- Creates reports for decision-making and presents data analysis.
- Runs headcount and FTE forecasts, ensuring variance is within targets.
- Ensures sufficient seat capacity and optimal utilization of the site.
- Collaborates with Operations leaders and attends meetings as needed.
- Seeks continuous improvement opportunities for team and processes.
Requirements:
- Completed Bachelor's degree in Management or a computer-related course.
- Knowledge of database management and spreadsheet software, MS Office applications (Access, Excel, Project, PowerPoint).
- 2–4 years of experience in the Workforce field.
- Completed Supervisor certification and Six Sigma certification.
- Supervisory experience with advanced knowledge in reports and analysis.
Benefits:
- Team Management
- Strategic Planning
- Reports Management
- Forecasting
- Capacity Planning
- Meetings / Collaboration
- Learning & Development / Continuous Improvement
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