Analytics Analyst
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Job Description
Salesforce Reporting and Analytics Analyst developing and maintaining reports and dashboards for business operations using Tableau and Salesforce CRMA. Collaborating with teams for data quality and accuracy in analytics projects.
Responsibilities:
- Develop and maintain Salesforce CRMA, and Tableau Next reports and dashboards to support business operations
- Improve existing reports for accuracy, performance, and overall usability
- Perform data validation to ensure consistency and reliability across reporting assets
- Support data quality efforts, including cleansing, deduplication, validation, and enrichment
- Monitor and maintain data quality and platform health, including job schedules and documentation
- Collaborate with Salesforce administrators to implement data governance standards and test new features in sandbox environments
- Review Salesforce release notes and recommend relevant updates, enhancements, or configuration changes
- Assist with troubleshooting data issues, assessing impacts, and documenting resolutions
- Support import/export activities using Data Loader or similar tools (training provided)
- Participate in team meetings, Agile ceremonies, and documentation activities
- Provide end-user support for data-related inquiries
Requirements:
- Bachelor’s degree in Analytics, Information Systems, Business, Computer Science, or a related field
- Foundational understanding of Salesforce or CRM systems
- Tableau and Salesforce CRMA experience preferred
- Basic analytical skills, including: Excel (pivot tables, formulas etc.)
- SQL (preferred)
- Data visualization concepts
- Strong attention to detail and commitment to data accuracy
- Effective communication and problem-solving skills
- Willingness to learn Salesforce tools, best practices, and data processes
Benefits:
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
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