Associate Communications Consultant
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Job Description
Associate Communications Consultant supporting Voya Financial’s participant communications and retirement engagement. Coordinating compliant content, digital campaigns, reporting, and project deliverables remotely.
Responsibilities:
- Provide day-to-day support to Communications Consultants for assigned client books of business
- Draft, edit, and proof participant-facing materials using standardized templates and compliance-approved content
- Update communication templates with plan-specific information, including emails, flyers, enrollment reminders, and other participant communications
- Coordinate compliance submissions and maintain accurate document version control
- Support the setup and maintenance of participant microsites and special election webpages
- Post updates and send participant reminders
- Compile engagement metrics and report results
- Assist with recurring and ad hoc participant email distributions
- Support the preparation, formatting, and quality review of quarterly reporting presentations and related materials
- Track deliverables, deadlines, and project milestones using project management tools such as Workfront
- Partner with Communications Consultants and leadership on special projects, process improvements, and team initiatives
- Develop the knowledge, skills, and readiness needed to assume responsibility for a designated book of business as business needs and demonstrated capability allow
Requirements:
- Bachelor's degree required
- 2 to 3 years of professional experience in communications, marketing, project coordination, client support, or a related field
- Strong writing, editing, proofreading, and quality review skills
- Proficiency with Microsoft Office applications and Adobe Acrobat
- Excellent attention to detail and organizational skills
- Ability to manage multiple priorities and deadlines in a fast-paced environment
- Strong verbal and written communication skills
- Degree in Communications, Marketing, English, or a related discipline preferred
- Familiarity with financial services, retirement plans, or participant communications preferred
- Experience supporting remote teams and coordinating activities across multiple stakeholders preferred
- Demonstrated ability to manage competing priorities and adapt to changing business needs preferred
Benefits:
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day
- Paid volunteer time — 40 hours per calendar year
- Incentive opportunities, including annual cash incentives, sales incentives, and/or long-term incentives
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