Health Communications Specialist – Senior
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Job Description
Health communications specialist translating complex public-health and healthcare policy for Lantana’s standards-based health-information exchange services. Leading high-visibility content, policy products, stakeholder coordination, and communications planning.
Responsibilities:
- Lead development of complex health-policy and communications products involving nuanced subject matter, multiple stakeholders, competing priorities, or high visibility
- Translate complex public-health, healthcare, scientific, technical, operational, and policy information into clear, accurate, compelling, and audience-appropriate messages
- Develop and refine policy briefs, issue summaries, environmental and landscape assessments, reports, presentations, talking points, communication plans, training materials, web and electronic content, and other program products
- Analyze program information and available data to identify communication, policy, audience, and information gaps and recommend strategies
- Serve as a trusted partner to subject-matter experts and leadership on complex communication and policy assignments
- Advise SMEs and program leaders on audience needs, message clarity, tone, sequencing, content structure, and communication approaches
- Lead communication planning for complex initiatives, defining objectives, audiences, key messages, channels, products, dependencies, review processes, and success measures
- Coordinate contributions from SMEs and stakeholders, reconcile differing perspectives, resolve ambiguity, and maintain progress toward shared objectives
- Review, edit, improve, and secure approvals for materials developed by colleagues and SMEs
- Develop and maintain content governance practices, templates, workflows, and review processes
- Anticipate audience questions, concerns, or resistance and develop communications supporting understanding and adoption
- Deliver presentations, facilitate discussions, and represent the communications or policy function in stakeholder meetings
- Mentor and coach staff on writing, editing, audience translation, content development, communication planning, and quality standards
- Identify opportunities to improve products, processes, and team practices using evidence and structured problem solving
- Maintain working knowledge of relevant public-health and healthcare policy, program requirements, communication practices, and applicable standards
- Ensure products comply with client requirements, policies, branding, accessibility requirements including Section 508, and quality standards
Requirements:
- Bachelor’s degree in public health, health administration, or a related field
- Nine (9) or more years of progressively responsible experience in health communications, technical writing, public health, healthcare, health policy, or a related field
- Advanced written and spoken communication skills, including conveying complex technical, scientific, and policy information clearly to audiences with varying levels of technical understanding
- Experience independently leading complex communications or content-development assignments involving multiple stakeholders and competing priorities
- Experience working with technical SMEs to translate complex information into clear, compelling, and audience-appropriate products
- Experience reviewing and improving others’ work and providing constructive guidance on content quality, clarity, and standards
- Experience working in public health, healthcare, healthcare policy, or a related environment
- Experience developing communications, policy-related materials, presentations, reports, or other products for professional, public, executive, or government audiences
- Strong knowledge of Standard English usage, grammar, mechanics, editing, and content organization
- Competency with Microsoft 365 applications, particularly Word and PowerPoint
- If required by the project, ability to successfully complete a federal Position of Public Trust Level 5 background investigation, meet all eligibility criteria, and maintain the required clearance throughout employment
- Candidate must reside in the United States
Benefits:
- Flexible remote work arrangements
- In-person collaboration during key events such as the annual company meeting
- Employee-owned company
- Equal-opportunity employment
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