Head of Communications
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Job Description
Head of Communications shaping global PR, product storytelling, and executive communications for Tailscale's secure connectivity platform. Leading a distributed communications team and international media strategy.
Responsibilities:
- Develop and execute Tailscale's global communications strategy
- Strengthen brand awareness, reputation, and market leadership
- Lead product and technology communications, including product launches, customer stories, sustained product storytelling, independent reviews, technical publications, comparisons, creators, third-party validation, and research-led PR
- Build relationships with business, technology, cybersecurity, and AI journalists
- Drive proactive media opportunities and increase Tailscale's share of voice
- Expand presence across podcasts, newsletters, creators, and technical communities
- Own corporate communications for milestones, strategic partnerships, funding announcements, and other business developments
- Build and scale international communications programs, including regional media relations and agency partnerships
- Develop executive communications and thought leadership programs for leadership outside the CEO
- Coordinate company narratives, major announcements, and executive engagement with the CEO and policy communications leaders
- Oversee internal communications, including company-wide messaging, all-hands, organizational changes, and employee engagement communications
- Lead crisis communications and establish response plans with Legal, Security, Engineering, and leadership
- Own awards and recognition strategy
- Hire, manage, and develop a high-performing communications team
- Oversee external agencies, communications processes, and performance measurement
- Partner with the CEO and policy communications individual contributor to maintain consistent narratives and support policy communications initiatives
Requirements:
- 10+ years of experience in public relations, product communications, or corporate communications, ideally within high-growth B2B technology companies
- Proven track record of securing meaningful earned media coverage and building relationships with influential journalists
- Deep product communications expertise and ability to translate complex technical products into compelling stories
- Experience hiring, managing, and developing communications professionals and overseeing agency partners
- Exceptional writing, storytelling, and editorial judgment across external, executive, and internal communications
- Experience advising senior executives and navigating high-stakes or sensitive communications situations
- Strong strategic judgment and operational discipline, including prioritization, scalable process building, and impact measurement
- Curiosity about and openness to leveraging AI to support operations and execution
- Hands-on, creative, highly accountable leadership style; ability to thrive in ambiguity and build from the ground up
- Nice to have: experience in networking, cybersecurity, infrastructure, developer tools, or AI
- Nice to have: experience scaling communications at a high-growth, global technology company
- Nice to have: experience supporting fundraising, acquisitions, pre-IPO communications, or an IPO
- Nice to have: experience collaborating with analyst relations, public policy, or major industry research teams
Benefits:
- Base salary, equity incentive plan, and variable commission for quota-based roles
- Inclusive, flexible work environment
- Health, vision, and dental coverage with no waiting period
- Remote-first work environment
- Virtual and in-person social events
- Corporate co-working program
- Employer-funded retirement contributions matching employee contributions dollar-for-dollar, up to 0.75% of eligible compensation annually
- Annual company retreat and team off-sites
- $1,500 USD annually for professional development
- Mentorship, coaching, and internal promotion opportunities
- Flexible paid time off program
- Company-owned laptop (Mac or PC)
- Monthly home internet reimbursement
- $500 USD home office workstation customization allowance
- Paid parental leave top-ups: 20 weeks for birthing parents and 16 weeks for non-birthing parents
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