Associate Director of Resourcing
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Job Description
Oversee resource data and staffing recommendations as Associate Director at Directive Consulting. Play a crucial role in driving operational success in a performance marketing environment.
Responsibilities:
- The Associate Director of Resourcing is a newly created, high-visibility role sitting at the intersection of sales, operations, people operations, and finance.
- Serve as Directive's central source of truth for resource data, capacity visibility, and staffing recommendations.
- Provide P&L owners, department heads, and the leadership team with the analysis and options they need to make confident, well-timed decisions.
- Take full ownership of the data, the model, and the forward-looking view, making recommendations that leadership can trust and act on.
- Maintain a real-time view of team capacity by role, division, and skill set across all three divisions.
- Develop staffing recommendations for new and expanding engagements, presenting options and tradeoffs to team leads and department heads for final assignment decisions.
- Model and present resource reallocation options for incoming clients, giving leadership a clear picture of staffing implications before new accounts go live.
- Own the capacity planning model, updated on a rolling basis, incorporating inputs from: Active sales pipeline, Harvest hours data, client goal achievement and retention signals, and more.
- Present capacity and utilization insights to Finance and division leadership on a regular cadence.
Requirements:
- 4–8+ years in a resource management, capacity planning, or workforce planning role
- Must have: Agency or complex professional services background — you understand billable hours, utilization targets, scope-based delivery, and the dynamics of a client-facing services business
- Direct experience managing resource planning through client transitions and employee-level workforce changes
- Familiarity with tools such as Harvest, or comparable platforms, and the judgment to evaluate and recommend the right fit for a growing agency
- Strong analytical and financial modeling skills — you're comfortable in spreadsheets and can build a capacity model from scratch
- Effective at presenting options and recommendations to senior stakeholders — you know how to frame a decision, not just report data
- Comfortable operating as an influential advisor rather than a final decision-maker; you understand that your value is in the quality of your recommendations, not your authority over outcomes
- Operates with discretion — this role has visibility into sensitive information, including employee performance, compensation changes, terminations, and leave
- Systems thinker who can see the full picture across sales, delivery, finance, and people
- Calm under pressure with the ability to model scenarios quickly when unplanned transitions require fast decision support
- Nice to Have: Experience in B2B, SaaS, or performance marketing agency environments
Benefits:
- Competitive base salary
- Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle
- 100% employer-paid plan for you and a 50% employer contribution for your dependents
- Access to certified therapists through Spring Health, membership to Headspace
- Gympass
- Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave
- Traditional and Roth 401(k) with a 3% company match
- Annual bonus based on tenure, which scales in total amount over time
- Annual Anniversary Trip with peers and executive leadership for fun and entertainment!
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