Billing and Collections Clerk
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Job Description
ExamWorks billing clerk preparing invoices and managing collections remotely. Resolving discrepancies, monitoring aging accounts, and safeguarding financial records.
Responsibilities:
- Prepare, verify, and send accurate invoices as part of the daily billing pipeline
- Contact clients to resolve billing discrepancies, answer questions, and secure timely payments
- Monitor aging accounts over 30 days
- Partner with the Accounting Manager to resolve complex payment disputes
- Maintain the security, confidentiality, and organization of financial files
- Assist with audits
- Handle essential clerical tasks
- Follow management directions accurately
- Prepare and enter financial information with a high level of accuracy
- Respond professionally to customer, regulatory agency, management, and business-community inquiries or complaints
Requirements:
- High school diploma or equivalent required
- A minimum of two years of on-the-job experience in accounts receivable and/or collections preferred
- Proficiency in Great Plains, Microsoft Word, Outlook, Excel, and the Internet
- Ability to add, subtract, multiply, and divide using whole numbers, decimals, fractions, hours and minutes
- Ability to compute rates and percentages
- Ability to prepare and enter financial information accurately
- Ability to follow instructions and management directions accurately
- Ability to communicate clearly, listen effectively, ask clarifying questions, and handle sensitive financial conversations professionally
- Ability to work independently, prioritize work, and use time efficiently
- Ability to maintain confidentiality
- Ability to stay focused under normal or heavy distractions
- Ability to work under pressure and strict deadlines
- Ability to work in a positive, team-oriented environment
- Ability to manage change, delays, or unexpected events appropriately
- Ability to follow company policies and procedures
- Ability to write clearly and informatively with appropriate spelling and grammar
- Ability to respond appropriately and professionally to inquiries or complaints
Benefits:
- 100% remote work
- Supportive, connected virtual team environment
- Monday–Friday schedule, 8:00 AM–5:00 PM
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