BSA/AML Investigator
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Job Description
BSA/AML Investigator reviewing transaction monitoring alerts, fraud referrals, and suspicious activity for WEX. Adjudicating investigations and escalating risk under regulatory and contractual requirements.
Responsibilities:
- Conduct AML transaction monitoring alert reviews and initial and ongoing investigations
- Review data to make timely suspicious activity determinations and escalate identified risk
- Ensure accuracy and completeness of alert reviews and investigations
- Adjudicate low- to medium-complexity alerts and investigations using sound judgment
- Document reviews in alignment with procedures and regulatory, compliance, and contractual requirements
- Deliver work independently according to established procedures and guidelines
- Refer issues through defined escalation channels as needed
- Achieve competency in BSA/AML and fraud processes, procedures, WEX programs, and products
- Manage an assigned caseload of alerts and investigations
- Provide service to internal and external stakeholders and support team production volumes
- Respond to QA feedback and coaching
- Participate in ad hoc process improvement initiatives
- Meet established Key Performance Indicators and Service Level Agreements
Requirements:
- Bachelor’s degree or equivalent experience
- Basic understanding of BSA/AML, Fraud, and/or OFAC regulatory requirements
- Detail oriented and highly organized
- Ability to maintain discretion at all times
- Ability to work in a team environment
- Ability to manage multiple tasks simultaneously with competing priority levels and deadlines
- Prior BSA/AML or fraud/claims experience preferred
- Prior WEX BSA/AML or fraud experience preferred
- WEX product knowledge preferred
- Experience with WEX systems of record preferred
- Application experience including Google Suite, Excel, and Salesforce preferred
- Experience with AI tools such as Gemini or ChatGPT preferred
Benefits:
- Health, dental and vision insurances
- Retirement savings plan
- Paid time off
- Health savings account
- Flexible spending accounts
- Life insurance
- Disability insurance
- Tuition reimbursement
- Quarterly or annual bonus eligibility for non-sales roles
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