Head of KYC
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Job Description
Head of KYC leading Coinbase’s global KYC strategy and compliance program. Managing specialists, regulatory initiatives, and scalable onboarding controls across regulated entities.
Responsibilities:
- Own the end-to-end strategic direction of Coinbase's Global KYC program across all regulated entities
- Lead a team of KYC professionals across second-line compliance
- Set performance standards, develop talent, and ensure consistent execution across jurisdictions
- Drive global KYC issue management and resolution
- Oversee corrective actions, systemic enhancements, and first-line KYC function performance
- Partner with sales, coverage, account management, customer experience, product, and engineering teams on KYC initiatives
- Design and implement KYC initiatives for new product and jurisdiction launches
- Serve as the Directly Responsible Individual for regulatory reporting and correspondence related to global KYC inquiries
- Deliver senior management and executive-level reporting on KPIs and program health
- Interpret and implement global KYC requirements with Legal, Compliance, and business stakeholders
- Design scalable solutions balancing regulatory compliance with business velocity
Requirements:
- 10+ years of experience managing, designing, and implementing KYC programs at a financial institution
- Direct people management experience
- Preferably digital assets and/or fintech exposure
- Deep knowledge of global AML, CTF, and sanctions regulations, including BSA, USA PATRIOT Act, FinCEN CDD Rule, 4MLD/5MLD/6MLD, and OFAC sanctions
- Ability to translate regulatory requirements into scalable KYC program design across multiple jurisdictions
- Track record of building and scaling a global KYC program from design through execution
- Experience with policy development, risk-based frameworks, and operational process implementation
- Experience serving as a senior escalation point for KYC/onboarding matters
- Ability to advise on client risk and provide regulatory guidance to cross-functional teams
- Ability to represent the KYC function to regulators and senior leadership
- Ability to manage concurrent regulatory initiatives, jurisdiction launches, and program enhancements in a matrixed environment
- Ability to deliver executive-level reporting on program performance
- Responsible use of generative AI with human oversight
Benefits:
- Equity eligibility
- Bonus eligibility
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Quarterly in-person working sessions (“surges”)
- Reasonable accommodations for individuals with disabilities
- Free compatible screen reader available
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