Business Controls Analyst

Posted 6hrs ago

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Job Description

Business Controls Analyst supporting compliance in operational changes for a company focused on manufactured home loans. Collaborates with various teams to ensure documentation and control processes are followed.

Responsibilities:

  • Support intake and tracking of business control changes
  • Maintain visibility into change status, approvals, and timelines
  • Follow up with stakeholders to ensure timely progression through required steps
  • Review submitted documentation for completeness and adherence to defined standards
  • Ensure required artifacts are present prior to stakeholder review, including:
  • Intake forms
  • Impact summaries
  • Supporting documentation
  • Return incomplete or unclear submissions to business owners for revision
  • Confirm that impacted teams have updated procedures prior to implementation
  • Validate that documentation reflects the intended change at a high level
  • Escalate gaps where procedures are missing, outdated, or inconsistent
  • Coordinate required reviews across relevant teams such as Compliance, IT, and Operations
  • Track approvals and ensure all required stakeholders are included
  • Document approval status and maintain records
  • Enforce “no implementation without required approvals” standards
  • Identify and escalate instances of non adherence to control processes
  • Support consistent use of defined templates and workflows
  • Maintain organized and complete records of all control related activities
  • Ensure documentation is audit ready and centrally accessible
  • Track issues identified during the change process
  • Follow up on open items and escalate when needed
  • Support remediation tracking to closure
  • Can require completion of documentation before progressing changes
  • Can flag and escalate missing approvals or control gaps
  • Cannot approve business decisions, strategy, or procedural content
  • Works within an established controls framework
  • Focuses on execution and coordination
  • No direct people management responsibilities
  • Partners with business and functional teams to support compliant change execution

Requirements:

  • 3 to 6 years of experience in risk, compliance, operations, audit, or a related function within a regulated or process driven environment
  • Experience supporting process governance, change management, or control related activities
  • Familiarity with structured workflows, documentation standards, and approval processes
  • Strong attention to detail with the ability to review documentation for completeness and consistency
  • Organized and able to manage multiple workstreams with clear tracking and follow-up
  • Comfortable coordinating across teams and following up with stakeholders to drive timely responses
  • Ability to identify gaps in documentation or process adherence and escalate appropriately
  • Clear written and verbal communication skills, especially in documenting and tracking requirements
  • Experience working with systems of record, workflow tools, or compliance tracking systems is preferred
  • Exposure to financial services, lending, servicing, or similar regulated operations
  • Manufactured housing, specialty finance, or partner-based lending experience is a plus

Benefits:

  • Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
  • Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
  • Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
  • Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
  • Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
  • Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
  • Paid Time Off: We offer generous PTO—and we encourage you to use it!
  • Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
  • Parental Leave: We provide paid parental leave to support you and your growing family.
  • No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
  • Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
  • Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.