Business Controls Analyst
Posted 6hrs ago
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Job Description
Business Controls Analyst supporting compliance in operational changes for a company focused on manufactured home loans. Collaborates with various teams to ensure documentation and control processes are followed.
Responsibilities:
- Support intake and tracking of business control changes
- Maintain visibility into change status, approvals, and timelines
- Follow up with stakeholders to ensure timely progression through required steps
- Review submitted documentation for completeness and adherence to defined standards
- Ensure required artifacts are present prior to stakeholder review, including:
- Intake forms
- Impact summaries
- Supporting documentation
- Return incomplete or unclear submissions to business owners for revision
- Confirm that impacted teams have updated procedures prior to implementation
- Validate that documentation reflects the intended change at a high level
- Escalate gaps where procedures are missing, outdated, or inconsistent
- Coordinate required reviews across relevant teams such as Compliance, IT, and Operations
- Track approvals and ensure all required stakeholders are included
- Document approval status and maintain records
- Enforce “no implementation without required approvals” standards
- Identify and escalate instances of non adherence to control processes
- Support consistent use of defined templates and workflows
- Maintain organized and complete records of all control related activities
- Ensure documentation is audit ready and centrally accessible
- Track issues identified during the change process
- Follow up on open items and escalate when needed
- Support remediation tracking to closure
- Can require completion of documentation before progressing changes
- Can flag and escalate missing approvals or control gaps
- Cannot approve business decisions, strategy, or procedural content
- Works within an established controls framework
- Focuses on execution and coordination
- No direct people management responsibilities
- Partners with business and functional teams to support compliant change execution
Requirements:
- 3 to 6 years of experience in risk, compliance, operations, audit, or a related function within a regulated or process driven environment
- Experience supporting process governance, change management, or control related activities
- Familiarity with structured workflows, documentation standards, and approval processes
- Strong attention to detail with the ability to review documentation for completeness and consistency
- Organized and able to manage multiple workstreams with clear tracking and follow-up
- Comfortable coordinating across teams and following up with stakeholders to drive timely responses
- Ability to identify gaps in documentation or process adherence and escalate appropriately
- Clear written and verbal communication skills, especially in documenting and tracking requirements
- Experience working with systems of record, workflow tools, or compliance tracking systems is preferred
- Exposure to financial services, lending, servicing, or similar regulated operations
- Manufactured housing, specialty finance, or partner-based lending experience is a plus
Benefits:
- Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience.
- Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy.
- Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment.
- Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family.
- Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses.
- Training & Licensing Support: We invest in your professional growth with resources for training and licensing.
- Paid Time Off: We offer generous PTO—and we encourage you to use it!
- Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs.
- Parental Leave: We provide paid parental leave to support you and your growing family.
- No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge.
- Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more.
- Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us.



















