Business Operations Analyst II – Forms Design
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Job Description
Business Operations Analyst II providing technical support for business applications at Stewart. Troubleshooting application issues and optimizing system performance while maintaining compliance in data forms.
Responsibilities:
- Provides technical support to users for business applications
- Reviews application-related problems, conducts performance analysis, and delivers user training to enhance efficiency and usage
- Maintain system-driven, data-populated forms to ensure accuracy, compliance, and proper workflow execution
- Lead troubleshooting for complex business application issues
- Analyze system performance, identify trends, and recommend enhancements to optimize business processes
- Act as a subject matter expert for specific applications, guiding best practices and offering strategic insights
- Drive process automation and system improvement initiatives to enhance user experience and operational efficiency
- Create, update, test, and maintain forms, ensuring legal and regulatory compliance
- Partner with business and technical teams to implement form changes, troubleshoot issues, and deliver enhancements
- Perform quality assurance testing, maintain documentation, and ensure all forms adhere to company standards
Requirements:
- High school diploma required; Bachelor’s preferred
- Typically requires 5+ years of related work experience
Benefits:
- a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts
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