Business Solutions Consultant
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Job Description
Business Solutions Consultant for EverHealth optimizing healthcare delivery and supporting operational initiatives. Collaborate with cross-functional teams to drive strategic alignment and informed decision-making.
Responsibilities:
- Collaborate with cross-functional healthcare teams (PMO, Marketing, Sales, Onboarding & Implementation, Customer Support, Customer Success, Product, Data Analytics, etc.) to assess operational inefficiencies and opportunities, driving initiatives that optimize healthcare delivery and support.
- Assist with the development of internal and external reporting and dashboarding capabilities to help refine data quality.
- Support EverCommerce / EverHealth Operational Framework, including managing scheduling, presentations, and reporting cadences.
- Define requirements, develop roadmaps, and oversee planning and execution of multiple initiatives of varying size and complexity, from design to delivery.
- Communicate healthcare operational insights and results to leadership and stakeholders using clear, data-driven visual presentations to drive strategic alignment and informed decision-making.
- Analyze business needs, document business case / requirements, and translate needs into functional, non-functional, and/or technical specifications to establish vision and build consensus around priorities to facilitate execution.
- Establish, define, track, and analyze KPIs across project initiatives to provide visibility and insight into organizational performance and execution.
- Monitor, measure, and report on opportunities and challenges to drive development plans that align with and exceed company objectives.
- Leverage deep knowledge of the healthcare industry to inform decision making, identify cost-saving opportunities, and enhance service delivery and revenue generation.
- Act as a trusted operational partner to internal healthcare teams, providing support and resources to ensure their success in delivering high-quality care and services.
Requirements:
- Bachelor’s degree in business, computer science, healthcare management or related field is required.
- Advanced degrees in healthcare-related fields are a plus
- Minimum of 5+ years of professional experience in healthcare strategy, operations, or a similar role within a dynamic and fast-paced healthcare environment.
- Self-starter with the ability to analyze and interpret financial and operational data, identify gaps or opportunities, prepare business reports, projections, and present solutions or recommendations.
- Proven experience managing and leading multiple cross-functional initiatives simultaneously, with strong ability to drive decision-making and coordinated action.
- Strong influencing skills and the ability to interface effectively with multiple levels of employees, ranging from senior executives to other functional employees.
- Intellectually robust and agile with the ability to make quick decisions, when required.
- Able to adapt to rapid changes in the work environment, manage competing demands and able to deal with frequent change, delays, or unexpected events.
- Self-confidence matched with a willingness to collaborate and successfully engage with colleagues.
- Strong written and verbal presentation skills are essential.
- Ability to advise and influence senior business leaders across organizational lines.
- Excellent attention to detail and willingness to pitch in, when necessary.
- Proficiency in standard MS Office; Experience in CRM and Project Management tools such as Salesforce, JIRA, Asana, etc.
- PMP or similar certification is highly desirable with a focus on healthcare project management.
- Data modeling, healthcare analytics, or programming experience (SQL, BI visualization tools, etc.), a plus.
Benefits:
- Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
- Robust health and wellness benefits, including an annual wellness stipend
- 401k with up to a 4% match and immediate vesting
- Flexible and generous (FTO) time-off
- Employee Stock Purchase Program
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