Business System Analyst
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Job Description
Business System Analyst bridging business and technical requirements for Care Lumen's engineering team. Collaborating with cross-functional teams in fast-paced technology environment.
Responsibilities:
- Gather, analyze, and document business and functional requirements from stakeholders and product owners.
- Translate business needs into clear user stories, acceptance criteria, and system specifications.
- Create and maintain process flow diagrams, use cases, data flow diagrams, and other analysis artifacts.
- Facilitate requirements workshops and stakeholder interviews to elicit needs and validate understanding.
- Collaborate with engineers, QA, and designers to ensure requirements are clearly understood and testable.
- Support backlog grooming and sprint planning by ensuring stories are refined, estimated, and ready for development.
- Perform gap analysis between current and desired system states and recommend solutions.
- Assist in UAT planning and execution, coordinating business stakeholders through the testing process.
- Work with development team through the release step process and assist with Change Management process
- Track and manage requirements traceability throughout the delivery lifecycle.
- Identify risks, dependencies, and ambiguities early and escalate to appropriate stakeholders.
- Assist with bug and incident investigation and triaging
- Project Management: work with team members to adhere to project milestones
Requirements:
- 4+ years of experience in business analysis or systems analysis in a technology environment.
- Demonstrated ability to write clear user stories, acceptance criteria, and functional specifications.
- Proficiency in process mapping and workflow documentation techniques.
- Experience facilitating requirements workshops and stakeholder interviews.
- Familiarity with Agile delivery methodologies and sprint-based delivery models.
- Strong written and verbal communication and interpersonal skills.
- Experience with tools such as Jira, Confluence, Lucidchart, or Visio.
- Experience with SDLC
- Experience with data analysis and SQL.
- What’s Preferred
- Experience in healthcare IT or clinical platform environments.
- CBAP, CCBA, or equivalent business analysis certification.
- Familiarity with UX design principles and design thinking.
- Background working with diverse team across multiple timezones or distributed delivery teams.
Benefits:
- Remote-first environment with company provided computer
- Thirteen paid holidays per year (average)
- Medical, dental and vision coverage with multiple levels of coverage
- HSA, FSA and Dependent Care accounts
- Short-term and Long-term disability
- Life and accidental death insurance
- Discounted voluntary benefits, such as additional life insurance
- Employee Assistance Program
- Paid Parental Leave
- Flexible vacation time
- 401(k) with employer matching and immediate vesting
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