Care Manager I, Specialty Programs

Posted 1hrs ago

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Job Description

Care Manager I at Horizon Blue Cross Blue Shield coordinating care for specialty populations and implementing high-quality, cost-effective care. Manage member advocacy and resource utilization while ensuring compliance with care standards.

Responsibilities:

  • Assess member’s clinical need against establish guidelines and/or standards for specialty population-based members.
  • Implement the delivery of high quality, cost-effective care based on a customized population model of care supported by clinical practice guidelines established by the plan.
  • Partner with the member/family, physician, and all members of the healthcare team to ensure the member’s needs are met, internal and external to this organization.
  • Advocate for the member among various sites to coordinate resource utilization.
  • Utilize the care management process to set priorities, plan, organize, and implement interventions that are goal directed toward self-care outcomes, and the transition to independent status.
  • Ensure care for mandated non-compliant members through the monitoring of utilization.
  • Document accurately and comprehensively based on the standards of practice and current organization policies.
  • Evaluate care by problem solving, analyzing variances, and participating in quality improvement to enhance member outcomes.
  • Monitor member’s care activities, regardless of the site of service or network participation, and outcomes for appropriateness and effectiveness.
  • Consult with internal stakeholders on complex cases and escalate as appropriate to internal physician resources.
  • Complete other assigned functions as requested by management.

Requirements:

  • Requires a license as an RN, or Bachelor's degree in social work, health or behavioral science.
  • Graduate level degree in Social Work or Health and Behavioral Science preferred.
  • Requires a minimum of three (3) years’ experience serving members with special needs.
  • Requires strong knowledge of the standards of practice for case managers.
  • Requires strong knowledge of managed care principles.
  • Requires strong knowledge of specialty population, as applicable.
  • Requires strong organizational skills.
  • Requires strong oral and written communication skills.
  • Requires good PC skills and the ability to utilize Microsoft Office applications (Excel, Access, Word, etc.)
  • Requires good problem solving and conflict resolution skills.
  • Requires a car with valid New Jersey State License and Insurance for certain positions.

Benefits:

  • Comprehensive health benefits (Medical/Dental/Vision)
  • Retirement Plans
  • Generous PTO
  • Incentive Plans
  • Wellness Programs
  • Paid Volunteer Time Off
  • Tuition Reimbursement