Manager II, Identity Access Management – PAM
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Job Description
Manager II leading day-to-day operations and strategic direction of PAM program at Navy Federal Credit Union. Overseeing a team securing privileged identities and access across platforms while ensuring compliance.
Responsibilities:
- Lead, mentor, and develop a team of PAM engineers and analysts, fostering a culture of accountability, innovation, and continuous improvement.
- Manage day-to-day operations, workload prioritization, resource planning, and performance management.
- Remove technical roadblocks and provide guidance on complex engineering challenges and production issues.
- Promote operational excellence through coaching, knowledge sharing, and process improvements.
- Define, communicate, and execute the enterprise Privileged Access Management strategy aligned with cybersecurity and business objectives.
- Own the multi-year PAM roadmap, balancing operational stability, security enhancements, technical debt reduction, and modernization initiatives.
- Evaluate emerging PAM technologies and industry best practices to continuously improve the program.
- Drive adoption of modern privileged access capabilities including Just-in-Time (JIT) access, Zero Standing Privileges (ZSP), credential rotation, session monitoring, secrets management, and cloud privileged access.
- Lead multiple concurrent PAM initiatives from planning through implementation.
- Establish project priorities, timelines, risks, and dependencies while ensuring successful delivery.
- Partner with cross-functional technology teams to integrate PAM capabilities into enterprise platforms and applications.
- Provide regular status updates and executive-level reporting on program health, milestones, risks, and key metrics.
- Oversee daily operational support of the enterprise PAM platform, ensuring high availability, reliability, and performance.
- Drive incident resolution, root cause analysis, and continuous service improvement.
- Ensure operational procedures, monitoring, maintenance, upgrades, disaster recovery, and lifecycle management are effectively executed.
- Collaborate with engineering teams to automate privileged account onboarding, credential management, and policy enforcement.
- Partner with Internal Audit, External Audit, Risk Management, and Regulatory Compliance teams to support examinations and assessments.
- Ensure PAM controls align with regulatory requirements and industry frameworks, and other applicable financial industry standards.
- Develop remediation plans for audit findings and drive timely closure of identified risks.
- Maintain policies, standards, procedures, and technical documentation supporting the PAM program.
- Build strong partnerships across Information Security, Infrastructure, Identity & Access Management, Cloud Engineering, DevOps, Architecture, and Application Development teams.
- Present program updates, strategic initiatives, operational metrics, and risk posture to senior leadership and executive stakeholders.
- Influence enterprise security decisions through data-driven recommendations and business-focused communication.
- Serve as the primary escalation point for complex privileged access issues.
- Establish KPIs and operational metrics to measure program effectiveness.
- Drive automation and process optimization to improve operational efficiency.
- Champion continuous improvement initiatives that strengthen the organization’s privileged access maturity.
Requirements:
- Bachelor’s degree in Computer Science, Information Security, Information Technology, or related field, or equivalent experience.
- 7+ years of cybersecurity or identity and access management experience.
- 3+ years of people leadership experience managing technical engineering teams, or equivalent experience as the subject matter lead or expert in area of expertise.
- Deep understanding of Privileged Access Management principles, privileged identity governance, and credential security.
- Experience managing enterprise PAM platforms such as CyberArk, Delinea, BeyondTrust, or similar solutions.
- Experience leading enterprise technology implementations and security transformation initiatives.
- Strong understanding of Windows, Linux, Active Directory, Entra ID, cloud platforms, service accounts, APIs, and infrastructure security.
- Experience working within highly regulated environments, preferably financial services.
- Excellent communication and executive presentation skills.
- Demonstrated ability to influence stakeholders across all organizational levels.
- Experience implementing cloud-native PAM and secrets management solutions.
- Knowledge of Zero Trust architecture and Just-in-Time privilege models.
- Experience securing machine identities, service accounts, and non-human identities.
- Familiarity with DevSecOps, Infrastructure as Code, and automation frameworks.
- Professional certifications such as CISSP, CISM, Security+, CyberArk Defender/Sentry, Azure Security Engineer, or equivalent.
Benefits:
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
- Professional development opportunities
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