Care Manager – RCT
Posted 2hrs ago
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Job Description
Care Manager coordinating whole-person behavioral health services for Trillium Health Resources members. Managing assessments, integrated care plans, provider collaboration, and community-based member support.
Responsibilities:
- Provide oversight, outreach, engagement, and support for members receiving Tailored Care Management
- Facilitate comprehensive assessments of members' needs and evaluate results
- Initiate and maintain integrated care plans addressing physical health, mental health, social support, lifestyle, community involvement, and risks to well-being
- Serve as the single point of contact for members
- Work with multidisciplinary care teams, including providers, specialists, care manager extenders, transition staff, and caretakers/legal guardians
- Facilitate regular face-to-face and telephonic meetings with members
- Consult with providers to gather and share information relevant to members' care
- Work remotely between 8:30 am and 5:00 pm and travel within the community to meet members and attend meetings as needed
Requirements:
- Must meet Qualified Professional (QP) status
- Fully licensed by the NC governing board regulating Human Services professions; or fully licensed RN licensed to practice in North Carolina by the NC Board of Nursing
- RN pathway requires four years of full-time experience with the MH/DD/SA population served
- Master's degree in a human service field plus one year of full-time MH/DD/SA experience, or one year of supervised alcoholism and drug abuse counseling experience
- Bachelor's degree in a human service field plus two years of full-time MH/DD/SA experience, or two years of supervised alcoholism and drug abuse counseling experience
- Bachelor's degree in another field plus four years of full-time MH/DD/SA experience, or four years of supervised alcoholism and drug abuse counseling experience
- If serving LTSS members, at least two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience
- Must have a valid driver's license
- Must reside in Trillium's North Central Region: Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, or Wilson counties
- Must be able to travel within the catchment as required
- Must pass a drug test as a condition of employment
Benefits:
- Competitive benefits
- Work-from-home options available for most positions
- Flexible work schedules with management approval for some roles
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO)
- 12 paid holidays in the first year
- NC Local Government Retirement Pension (defined-benefit plan)
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies



















