Care Manager – RCT
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Job Description
Care Manager coordinating whole-person behavioral healthcare for Trillium members in North Carolina. Assessing needs, maintaining integrated care plans, and partnering with multidisciplinary providers.
Responsibilities:
- Provide oversight and/or outreach, engagement, and support for members receiving Tailored Care Management
- Facilitate comprehensive assessments of members' needs and evaluate results
- Initiate and maintain integrated care plans covering physical health, mental health, social support, lifestyle, community involvement, and risks to well-being
- Facilitate regular face-to-face and telephonic meetings with members
- Consult with providers to gather and share information relevant to members' care
- Serve as the single point of contact for members
- Work with multidisciplinary care teams, including primary care providers, specialists, care manager extenders, transition staff, and caretakers/legal guardians
- Work remotely between 8:30 a.m. and 5:00 p.m., travel within the community to meet members, and attend meetings as needed
Requirements:
- Must meet Qualified Professional (QP) status
- Fully licensed by the NC governing board regulating Human Services professions; OR fully licensed RN licensed to practice in North Carolina by the NC Board of Nursing and four years of full-time MH/DD/SA population experience; OR qualifying master's degree in a human service field with one year of full-time relevant experience; OR bachelor's degree in a human service field with two years of full-time relevant experience; OR bachelor's degree in another field with four years of full-time relevant experience
- Substance abuse professionals must have the specified supervised alcoholism and drug abuse counseling experience
- If serving LTSS members, at least two years of prior LTSS and/or HCBS coordination, care delivery monitoring, and care management experience
- Must have a valid driver's license
- Must reside within Trillium's Mid State Region: Anson, Guilford, Montgomery, Randolph, or Richmond counties
- Must be able to travel within catchment as required
- All candidates must pass a drug test as a condition of employment
Benefits:
- Competitive benefits
- Work-from-home options for most positions
- Flexible work schedules with management approval for some roles
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan)
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
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