Case Manager – Personal Injury, Bilingual English/Spanish
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Job Description
Case Manager handling Personal Injury cases for U.S. law firms with bilingual support. Ensuring smooth case progression and client communication remotely.
Responsibilities:
- Serve as the main liaison between clients, attorneys, medical providers, and insurance companies.
- Open and manage new PI cases, ensuring proper documentation and intake procedures.
- Maintain accurate and organized case files, including medical records, bills, and client communications.
- Track treatment progress and follow up with providers to obtain records, reports, and invoices.
- Support attorneys in case preparation (drafting correspondence, organizing discovery, managing case timelines).
- Manage calendars, deadlines, and coordination of hearings, depositions, and mediations.
- Prepare settlement demands and assist in medical lien negotiations.
- Provide proactive, empathetic communication to clients throughout the case.
Requirements:
- 2+ years of experience as a Case Manager in a **Personal Injury law firm**.
- Strong knowledge of PI workflows: **medical record requests, demand drafting, lien negotiation, litigation support**.
- Excellent written and verbal communication skills in English (Spanish is a plus).
- High attention to detail and strong organizational skills to manage multiple cases.
- Proficiency in **case management software** (Clio, Filevine, Needles, or similar).
- Ability to work independently, meet deadlines, and adapt to a fast-paced legal environment.
Benefits:
- USD USD $1,000 – $1,300/month (DOE)
- Access to a $200k+ perk marketplace with instant discounts on 150+ services
- Access up to 50% of approved earnings before payday (no credit checks or fees)
- On-time, in-currency pay
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