Claims Manager – Auto Property Damage
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Claims Manager leading multi-line auto claims teams at Reserv, an AI-powered insurtech. Driving claims efficiency, compliance, analytics, and client loss mitigation.
Responsibilities:
- Manage multiple teams of adjusters across different lines of business
- Achieve or exceed goals and overcome obstacles consistently
- Implement and maintain best practices for claim intake, investigation, evaluation, settlement, and recovery
- Monitor and analyze claims data to identify trends, patterns, and process-improvement opportunities
- Align the team with client and customer expectations of the claims process
- Serve as a resource for escalated claims
- Ensure accuracy and adequacy of all aspects of claim reserving
- Develop and implement strategies to mitigate fraudulent claims and ensure legal and regulatory compliance
- Foster a positive work environment, promote teamwork, and encourage professional growth and development
- Execute performance management; attract, hire, retain, and provide high-level training
- Collaborate with Account Management, Compliance, and Claim Operations on complex or escalated claims issues
- Maintain relationships with policyholders, agents, brokers, and legal representatives
- Prepare and present claims reports, metrics, and analysis to clients and customers
- Advise clients on claim trends and loss mitigation
Requirements:
- Candidates must reside in an eligible U.S. state throughout employment
- Unable to hire candidates residing in California, Alaska, Hawaii, U.S. territories, or outside the United States
- Bachelor's degree in insurance, business administration, or a related field
- Relevant certifications such as CPCU or AIC are a plus
- 10+ years in insurance claims management experience in multiple lines of business, preferably auto with bodily injury experience
- 5+ years management experience, preferably in a remote environment
- Comfortable with technology and able to evolve claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
- Foundational understanding of claims
- Deep technical and subject matter experience in commercial transportation claims, including coverage and litigation
- Experience reviewing and analyzing contracts
- Comfortable with phone communications throughout the claims process
Benefits:
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want
- Remote-first environment
- Culture of empathy, transparency, and empowerment
Similar Jobs
Electrician Manager
Electrical Service Center Manager leading residential solar electrical teams, troubleshooting, inspections, and corrective work. Improving field quality, safety, compliance, and operational performance for SpartanX.
Senior Channel Manager
Senior Channel Manager expanding telecom broker and sub-agent relationships for Zayo’s bandwidth infrastructure business. Driving partner-led revenue through proposals, product education, forecasting, and sales performance management.
Service Delivery Manager
BMO Service Delivery Manager overseeing mission-critical banking technology operations. Leading incident restoration, service availability, production deployments, and technology improvement initiatives.
Area Manager – Heart Recovery
Area Manager selling Johnson & Johnson MedTech’s Impella heart-recovery devices across East Texas and Louisiana. Supporting cardiac teams, activating hospitals, and driving territory growth and patient outcomes.
Area Manager – Heart Recovery
Field-based Area Manager selling Johnson & Johnson MedTech Impella heart-recovery devices across the Tyler-to-Shreveport territory. Supporting cardiac teams, activating hospitals, and driving clinical adoption and sales growth.
Case Manager – Virtual Intensive Outpatient Program, IOP
Case Manager delivering virtual intensive outpatient recovery services for Montana adults with substance use and serious mental health conditions. Coordinating treatment plans, Medicaid support, and telehealth care.
Case Manager Team Lead – Pre-Litigation
Case Manager Team Lead guiding pre-litigation personal injury case teams at McCready Law. Auditing files, managing escalations, coaching staff, and maintaining a reduced caseload.
Commercial Manager
Commercial Manager leading fertilizer sales, distributor relationships, and agronomic strategy for Yara Tanzania. Driving growth across Tanzania’s southern region and developing the commercial team.
VIP Excellence Manager
VIP Excellence Manager analyzing top-player activity, fraud risks, and product performance. Growing VIP engagement for RISK, an international iGaming company operating across multiple markets.
SEA Performance Manager
SEA Performance Manager scaling purpose-driven ecommerce brands through Meta, Google, and TikTok advertising. Optimizing ecommerce campaigns, creative testing, budgets, and ROI across DACH markets.
VIP Quality Control Manager
VIP Quality Control Manager overseeing quality, training, and performance standards for RISK’s international iGaming support teams. Monitoring VIP operations and driving corrective actions across regions.
Performance Media Manager
Performance Media Manager leading performance media campaigns across News Corp and major publishers. Optimizing delivery, compliance, pacing, and margins for Satellite Office’s international clients.
Product Readiness Manager
Cisco Product Readiness Manager translating strategy into Go-to-Market priorities for networking and software releases. Coordinating cross-functional stakeholders, dependencies, risks, and launch readiness.
Telephonic Nurse Care Manager
Telephonic Registered Nurse Care Manager coordinating assessments, care plans, and resources for Humana patients. Supporting continuity of post-acute care through remote collaboration with healthcare providers.
Senior Programmatic Manager
Senior Programmatic Manager optimizing programmatic campaigns and analytics for Jellyfish, a global digital marketing agency. Developing client strategies, reporting insights, and mentoring paid-media teams.
Credentialing Manager
Credentialing Manager scaling payer networks and optimizing revenue-cycle operations for Finni Health's autism-care platform. Managing enrollment teams, compliance, and reimbursement improvement initiatives.
Market Development Manager
Market Development Manager leading dental procedure adoption and DSO growth across the United States and Canada. Building consultant teams, pricing strategies, and cross-functional healthcare programs.
Cost Manager – Commercial Real Estate Construction
Cost Manager overseeing budgets, procurement, estimating, and commercial controls for Turner & Townsend’s commercial real estate construction projects. Supporting clients from preconstruction through closeout.
Cost Manager – Life Sciences Construction
Cost Manager overseeing estimating, procurement, cost control, and closeout for life sciences construction projects. Supporting Turner & Townsend’s global professional services and project management operations.
Senior HSE Manager
Senior HSE Manager leading safety programs, compliance, inspections, and incident analysis. Supporting Integra’s optimized turnkey data center infrastructure delivery.