Claims Manager, Property Damage
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Job Description
Claims Manager at Reserv ensuring operational effectiveness and team leadership within a tech-driven claims organization. Focus on delivering excellent service while managing remote teams and leveraging analytics.
Responsibilities:
- Provide support to a Claims Director with leadership and claim technical responsibilities
- Oversee work done within the Real Property Appraisal staff
- Deliver operational effectiveness in leveraging technology and analytics
- Balance management responsibilities and individual contributor responsibilities as needed
- Attract, hire, retain, and provide a high level of training with the support of leadership team
- Prepare and present comprehensive claims reports, metrics, and analyses to clients and customers; advise clients on claim trends and loss mitigation
Requirements:
- 10+ years of insurance claims experience, real property damage claims; preference for property damage appraisal experience in programs such as Xactimate and Symbility
- 5+ years of leadership experience with a preference for experience managing in a remote environment
- Comfortable with technology and the ability to evolve the claims systems and processes to drive better efficiencies and outcomes
- Demonstrated commitment to quality, accuracy, and attention to detail
- Integrity, ethics, and a strong sense of accountability in handling confidential and sensitive information
- Active adjuster license required: resident state license if available, otherwise a Designated Home State (DHS) license
Benefits:
- Generous health-insurance package with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy after 8 months of continuous work
- Work from anywhere to facilitate your work life balance
- Apple laptop, large second monitor, and other quality-of-life equipment you may want.
- Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
- Work toward reducing and eliminating all the administrative work from an adjuster role
- Foster a culture of empathy, transparency, and empowerment in a remote-first environment
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