Client Services Manager
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Job Description
Account Manager managing client relationships and driving business growth for FyerX marketing agency. Collaborating with teams, tracking performance metrics, and addressing client needs in a remote setup.
Responsibilities:
- Collaborate closely with internal team to ensure seamless execution of marketing campaigns
- Provide guidance and support to team members to help them perform their best
- Act as the main point of contact for clients, discussing campaign objectives, performance metrics, and strategic changes
- Build and maintain strong relationships with clients to ensure their satisfaction and loyalty
- Coordinate with various departments to plan and execute marketing campaigns
- Track key performance indicators (KPIs) and report on campaign effectiveness using analytics tools
- Address any issues that arise during campaigns and find solutions to keep things on track
- Manage campaign budgets to ensure efficient use of resources and maximum return on investment (ROI)
Requirements:
- Bachelor's degree in Business Administration, Human Resources, or a related field
- 3+ years of experience in account management or a similar role in a marketing agency
- Strong understanding of the marketing industry
- Excellent communication and interpersonal skills
- Strong negotiation and problem-solving skills
- Ability to multitask and prioritize effectively
- Proficiency in CRM and project management tools
- A passion for client service and a results-oriented approach.
Benefits:
- Rs. 15,000 Incentives Based on Revenue Generation for the initial 6 months
- Rs. 20,000 Incentives after the initial 6 months
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