Client Services Representative
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Job Description
Client Services Representative managing waste and byproducts for commercial and industrial clients. Responsible for service requests, coordinating with vendors, and troubleshooting issues.
Responsibilities:
- Communicates with commercial and large industrial companies across the United States and Canada
- Builds relationships while managing the facilities' waste and byproducts into various outlets
- Understands dedicated accounts business and assists in determining waste and recycling services
- Receives service requests via phone or email and obtains necessary information to execute a defined service
- Executes work orders in a timely fashion
- Schedules service requests with necessary vendors
- Coordinates with the Sourcing Group to get pricing from haulers and end sites
- Communicates with customers to troubleshoot issues
- Coordinates with accounts payable and receivable departments
Requirements:
- High school education
- Demonstrated ability to work as part of a team in a collaborative environment
- Legally eligible to work in the US
- Bachelor’s degree preferred
- Relevant sales certifications preferred
- 1-2 years of sales experience preferred
- Background knowledge or interest in an environmental and/or sustainability field preferred
- Outstanding relationship management skills
- Excellent listening, communication and problem-solving skills
- Ability to identify and develop sales opportunities required
- Demonstrated proficiency with Microsoft Office
- Working knowledge of Microsoft Dynamic for CRM or similar software systems and related software expected.
Benefits:
- Medical, Dental, Vision, Life & Disability Insurance
- Maternity & Parental Leave
- Flexible Spending Accounts
- Discounted Stock Program
- 401K
- Employee Awards
- Employee Assistance Plan
- Wellness Incentive
- Tuition Assistance
- Career Pathways and More.
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