Client Success Specialist
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Client Success Specialist managing client ad performance via SEO and Google Ads strategies for Punch List Digital. Responsible for onboarding, relationship management, and campaign insights.
Responsibilities:
- Welcome and onboard new clients, setting expectations and project timelines.
- Build and maintain strong client relationships through regular calls and updates.
- Translate performance data into simple, actionable insights.
- Collaborate with SEO, Paid Ads, and Web teams to implement marketing strategies.
- Help manage Google Business Profile and Local Services Ads accounts.
- Support website updates and approvals for client campaigns.
- Participate in team discussions to improve client experience and internal processes.
Requirements:
- 1–3 years of experience in client service, account management, or digital marketing.
- Basic knowledge of SEO, Google Ads, or websites (we’ll teach you the rest).
- Excellent written and verbal communication skills.
- Strong time-management and follow-up skills.
- Bonus: Experience working with home services or small business clients.
Benefits:
- Base Salary: $65,000–$85,000 (depending on experience)
- Quarterly Bonuses: Based on client satisfaction and retention
- Remote Work: Flexible schedule and location
- Career Growth: Defined Career Growth Path
- Benefits: Health insurance, paid time off, and development resources
Similar Jobs
Customer Success Representative
Customer Success Representative providing technical support for GoTab customers via phone and chat. Troubleshooting issues and ensuring customer satisfaction during operational hours.
Customer Success Manager – Logistics
Customer Success Manager responsible for logistics solutions and customer relationship management. Collaborating with internal teams to ensure customer satisfaction and operational efficiency.
Customer Success Manager
Customer Success Manager at Wellspring, engaging with enterprise customers and managing their success. Responsible for account management, identifying growth opportunities, and mitigating churn risks.
Senior Client Success Manager
Client Success Manager managing retainer clients at global digital agency N4 Studio. Driving account expansion and collaboration with design and development teams to meet client goals.
Senior Customer Success Manager
Senior Customer Success Manager guiding a portfolio of 750 small to enterprise accounts of PreVeil's cybersecurity solutions. Leading customer adoption and retention strategies while expanding customer relationships.
FCRM Risk Business Application Analyst III
Business Application Analyst specializing in business application management, supporting business processes and application lifecycles at TD Bank. Responsible for leading projects and compliance with regulations.
Clinical Success Manager – EIMEA, Central Region
Clinical Success Manager working with key stakeholders to ensure success of cancer treatment solutions. Building relationships and driving business growth in the Central Region of EIMEA.
Senior Customer Success Manager, Central Region
Senior Customer Success Manager responsible for customer relationships and product adoption at OneStream. Managing enterprise accounts to ensure customer goals and satisfaction are met.
VP, Partner Success
Vice President of Partner Success for Sound Physicians guiding healthcare systems through complex decisions. Developing strategic partnerships and leading performance transformation across service lines.
Manager, Customer Success Enablement
Manager of Customer Success Enablement designing programs to drive behavior change across teams at athenahealth. Collaborating with stakeholders to deliver effective training solutions that align with business needs.
Customer Success Specialist
Customer Success Specialist supporting clients with TraderFox software. Engaging with customers through video calls, phone, and written communication to ensure satisfaction and resolve issues.
Customer Success Coordinator
Customer Success Coordinator focusing on engagement and retention of clients at WarriorBabe. Supporting onboarding, retention efforts, and identifying opportunities for client success within the WarriorBabe ecosystem.
Senior Manager, Customer Success
Senior Manager, Customer Success at CargoSprint managing post-sale customer lifecycle for logistics tech. Responsible for onboarding, retention, and expansion signals across major freight and commercial accounts.
Technical Client Success Specialist
Customer Support role at eFLEXervices providing immediate assistance to e-commerce partners. Managing communication via Slack and overseeing onboarding and incident management to ensure customer satisfaction.
Customer Success Manager, Growth
Customer Success Manager at ecommerce intelligence platform Triple Whale. Supporting clients in leveraging analytics tools for marketing strategy and optimization.
Enterprise Customer Success Manager
Enterprise Customer Success Manager at Accela engaging with government agencies to drive software adoption and customer satisfaction. Responsible for strategic account planning, relationship management, and retention efforts with enterprise clients.
Mid-Market Customer Success Manager
Mid-Market Customer Success Manager optimizing Onfleet platform for mid-market customers. Developing relationships, driving adoption, and addressing customer issues promptly.
Lead Customer Success Manager
Lead Customer Success Manager acting as a business partner and technical liaison for enterprise customers. Managing IT projects to enhance customer satisfaction and business development efforts.
Senior Director, Customer Success
Senior Director of Customer Success at Webflow leading strategy for the Enterprise customer portfolio. Driving customer retention and engagement while collaborating with cross-functional teams.
Praktikum im Sales, CRM, B2B & Corporate Gifting
Intern in Sales/CRM at a growing B2B corporate gifting company. Gain hands-on experience in operational sales and CRM processes with a focus on client projects.