Clinical Adherence Nurse, Bilingual
Employment Information
Report this job
Job expired or something wrong with this job?
Job Description
Clinical Adherence Nurse connecting with patients through daily video check-ins for medication management. Empowering patients with personalized support and education to enhance adherence and health outcomes.
Responsibilities:
- Conduct patient outreach and engagement through video messaging, video consultations, phone calls, and text-based communication, educating and enrolling patients into the adherence program
- Utilize video-based communication as a primary engagement tool to deliver personalized education, coaching, and adherence support
- Provide compassionate and motivational coaching, case management, and health education services to encourage medication adherence and lifestyle changes
- Conduct video-based medication reconciliation consultations, ensuring patients understand their medications, dosing schedules, and proper administration techniques
- Review asynchronous video submissions of patients taking medication, ensuring correct administration, monitoring adherence, and assess for side effects or concerns
- Create short-form educational and motivational videos to send to patients for personalized engagement and population-level health education
- Assess patient needs, including medical, behavioral, and social challenges, and escalate cases as necessary
- Provide guidance on medication administration, inhaler technique, chronic disease management, and medication safety through live and asynchronous video coaching
- Act as a clinical escalation point for non-clinical team members to send patient cases that need a higher level of clinical review and intervention
- Assist patients with technical troubleshooting related to the company’s mobile application and adherence platform
- Maintain accurate and detailed documentation of all interactions, ensuring compliance with company and regulatory guidelines
- Engage with provider offices, health plan services, and pharmacies on behalf of the patient, as needed, to overcome barriers
- Provide referrals to healthcare providers and community resources when needed, including direct outreach to provider offices and/or warm transfers to service providers
- Utilize motivational interviewing techniques within video and digital engagement to engage patients in long-term adherence strategies
- Offer guidance on inhaler techniques, chronic disease management, and medication safety
- Contribute to program improvement by providing insights from patient interactions, particularly regarding video engagement, digital adherence monitoring, and patient education strategies
- Partner with cross-functional teams to develop and refine video-based patient engagement content, clinical protocols, and educational materials
Requirements:
- Registered Nurse (RN) license in good standing with at least 5 years of nursing experience
- 5 years of related experience in patient engagement, health education, or care coordination
- Strong background in chronic disease management, medication adherence, and patient coaching
- Excellent oral and written communication skills with a warm, empathetic approach
- Bilingual in Spanish
- Ability to work in a fast-paced, patient-focused environment
- Proficiency in electronic health records (EHR), mobile applications, and digital health platforms.
- Comfortable engaging patients via phone, video, and chat throughout the workday
- Experience assessing social determinants of health and connecting patients with resources
Benefits:
- Competitive salary
- Paid vacation, paid sick leave, plus paid holidays
- Health, dental, vision, short-term disability
- 401K retirement savings plan
- Work remotely while making a tangible impact on patients’ lives
- Be part of an innovative healthcare solution addressing a $500B medication adherence challenge
- Collaborate with passionate professionals across healthcare, technology, and public health sectors
- Professional development and growth opportunities within a rapidly scaling company
- The biggest perk is that you will be working on a game-changing solution in healthcare with people who are talented, motivated, and passionate.
Similar Jobs
Health Coach, Bilingual
Enrollment Health Coach guiding patients through Scene services for enhancing medication adherence and lifestyle changes. Engaging with patients via phone, SMS, and video to facilitate enrollment and support.
Bilingual Intake Associate
Bilingual Intake Associate guiding families through the intake process for autism and special needs services. Collaborating with internal teams to ensure optimal service delivery.
Bilingual Intake Associate
Bilingual Intake Associate guiding families through the intake process for autism services. Collaborating with internal teams to ensure optimal service delivery.
Bilingual Intake Associate
Bilingual Intake Associate guiding families through the intake process for autism services and ensuring optimal service delivery. Collaborating with internal teams and engaging prospective clients in necessary paperwork.
Bilingual Disability Trainer
Disability Trainer responsible for developing and delivering training programs for Disability Case Management. Collaborating with teams to monitor training effectiveness and address operational challenges.
Bilingual Care Coordinator – LPN/LVN
Bilingual Care Coordinator supporting patients managing chronic health conditions through proactive outreach and education remotely. Seeking compassionate and organized professionals for a telephonic care management role.
Bilingual Work Facilitation Specialist
Bilingual Work Facilitation Specialist supporting Group Disability operations by facilitating ergonomic assessments and return-to-work initiatives. Collaborating with Case Managers to deliver tailored absence management services.
Senior Corporate Travel Consultant, Bilingual
Corporate Travel Consultant focusing on international travel efficiency and customer support. Managing bookings while ensuring compliance with client travel policies and emergencies.
Advisor, Digital Investing, Bilingual – French and English
Advisor for Digital Investing at BMO advising clients on investment strategies. Handling inbound client calls and ensuring financial goals are met through personalized advice.
Mutual Funds Representative, Bilingual – New or Recent Graduate
Wealth and Investment sales role providing advisory services and fulfilling clients' needs. BMO seeks bilingual candidates to enhance customer experiences in investment services.
Bilingual Behavioral Health Admissions Coordinator
Bilingual Behavioral Health Admissions Coordinator handling client admissions via phone and email. Guiding prospective clients through the admissions process with empathy and professionalism.
Bilingual Digital Online Agent, French–English
Online agent providing bilingual customer service for a cosmetics brand via live chat. Assisting customers in their purchasing journey while resolving inquiries and complaints.
Behavioral Health Care Manager – Bilingual, Spanish
Bilingual Behavioral Health Care Manager providing direct patient-facing care to children and families in a collaborative care model. Focused on evidence-based interventions and measurable outcomes.
Requirements Analysis Intern, Bilingual
Graduate role providing training in technology industry with potential full-time hire at InEvent. Seeking enthusiastic recent grads for remote learning experience.
Bilingual Healthcare Assistant, English & Spanish
Healthcare Assistant providing remote healthcare support to US clients, including medical documentation and patient care coordination. Join our dedicated team of Healthcare Assistants and enhance workflow.
Bilingual Janitorial Manager
Robotics Implementation Lead overseeing robotic cleaning solutions deployment at KBS. Managing end-to-end implementation activities and ensuring high operational standards.
Bilingual Dental Inbound Representative
Bilingual Dental Inbound Representative handling 40+ daily calls from members and providers. Providing assistance on benefits, resolving issues, and ensuring a positive experience.
Scheduler, Bilingual – Spanish
Scheduler responsible for managing patient visit schedules and clinical staff allocation at a home health agency. Collaborating with healthcare teams and maintaining compliance while working remotely.
Bilingual Incentive Specialist
Bilingual Incentive Specialist delivering program implementation and administrative services for Oregon non-profit, engaging with English and Spanish-speaking clients.
Clinical RPM LVN, Bilingual
LVN/LPN supporting Remote Patient Monitoring managing patient health and responding to RPM alerts. Collaborating with providers and ensuring compliance with care protocols in a fast-paced environment.