Lien Resolution Associate, Personal Injury, Bilingual English/Spanish
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Job Description
Remote lien resolution associate negotiating hospital liens and medical balances for The Ward Law Group, a personal injury law firm. Managing high-volume reductions and preparing settled cases for disbursement.
Responsibilities:
- Negotiate hospital liens and medical provider balances under attorney supervision and firm procedures
- Review medical bills, verify outstanding balances, and obtain supporting documentation
- Submit reduction requests and follow up consistently
- Obtain written confirmation of negotiated agreements
- Maintain accurate records of balances, negotiations, agreements, and case status in Litify
- Coordinate with attorneys and closing staff to resolve outstanding items
- Prepare files for settlement disbursement
- Meet expectations for negotiated reductions, turnaround times, productivity, and accuracy
- Refer legal questions and disputed liens requiring legal analysis to the appropriate attorney
- Manage a high-volume caseload and move settled personal injury cases toward disbursement
Requirements:
- Minimum 2 years of recent personal injury reductions, liens, or medical bill negotiation experience
- Experience in personal injury lien reductions, medical bill negotiation, medical billing or collections, or claims
- Experience negotiating directly with hospitals, medical providers, and collection entities
- Experience independently managing a high-volume reductions caseload from balance verification through written agreements and closing coordination
- Experience working in a plaintiff personal injury law firm
- Fluent in English and Spanish, written and verbal
- Resume must be submitted in English
- Proficiency with legal case management software; Litify experience preferred
- Ability to work independently in a remote environment
- Reliable internet, a computer, and a quiet, professional workspace required
- Strong negotiation skills
- 40-hour workweek; schedule confirmed during the interview process
Benefits:
- 100% remote work
- Independent contractor arrangement
- 40-hour workweek
- Opportunity to grow and develop a litigation career
- Collaborative, innovative, and high-accountability culture
- Meaningful work helping injured clients maximize settlement recoveries
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