Clinical Communications Coordinator
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Job Description
Clinical Communications Coordinator managing communication of medical results in radiology practice. Ensuring timely delivery and resolving communication issues with healthcare professionals.
Responsibilities:
- Relay urgent and nonurgent medical results between radiologists, referring physicians, and healthcare providers across multiple hospital systems.
- Communicate urgent and non-urgent medical results between radiologists, referring physicians, and healthcare providers across multiple hospital systems.
- Serve as a key point of contact, resolving communication issues and supporting patients, physicians, technologists, and radiologists.
- Facilitate timely call transfers and direct communication between referring physicians and radiologists when needed.
- Ensure critical findings, STAT reads, and pertinent positive results are delivered to the appropriate healthcare professional while maintaining HIPAA compliance and answering general reporting-related questions within approved guidelines.
Requirements:
- Associate’s degree or equivalent healthcare experience preferred; Bachelor’s degree highly preferred.
- Minimum of 2 years of radiology technology experience, with strong knowledge of medical terminology and healthcare operations preferred
- Experience using Electronic Medical Record (EMR) and Picture Archiving and Communication System (PACS) platforms.
- Exceptional verbal and written communication skills, along with a strong customer service orientation.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook) and the ability to multitask, work independently, and manage priorities with a high sense of urgency.
Benefits:
- Competitive Benefits package – Eligibility starts the month after hire, with tiered options to choose from.
- Compensation Reviews
- Career Growth Opportunities
- Flexible Remote Schedules
- Generous PTO Plans and Paid Holidays
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