Clinical Specialist, Deep Brain Stimulation
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Job Description
Medtronic DBS Clinical Specialist supporting surgeries, programming, troubleshooting, and clinician education. Field-based coverage across Iowa City and Des Moines territory.
Responsibilities:
- Support the Deep Brain Stimulation Therapy group through surgical coverage, follow-up, support, troubleshooting, customer service, and education within an assigned territory
- Represent Medtronic DBS during surgeries and implants by providing required equipment and products
- Demonstrate expertise in device selection, programming, implantation, testing, follow-up support, and troubleshooting
- Maintain current knowledge of assigned and competitive products and services
- Identify account needs and educate caregivers and account employees
- Educate and train physicians, hospital personnel, and office staff on products and therapies
- Coordinate one-on-one sessions, in-service education programs, seminars, and outside symposiums
- Assist district manager and in-house training department with training new district employees
- Provide sales support during or after cases, including implant registration, temporary ID cards, packing lists, and invoices
- Place customer service orders for pending purchase orders and product replacements
- Maintain communication with district personnel, customers, and Medtronic employees
- Contribute to regional and national project milestones
- Follow quality policies, systems, and procedures
- Perform other assigned related activities
Requirements:
- High School Diploma or GED with a minimum of 6 years of clinical or medical sales experience; or Associate Degree with a minimum of 4 years of clinical or medical sales experience; or Bachelor’s degree with a minimum of 2 years of clinical or medical sales experience
- Required unrestricted U.S. work authorization at the time of hire and for the duration of employment; sponsorship is not offered below Principal level
- Valid driver's license and active vehicle insurance policy
- Driving record review
- Ability to function using healthcare universal precautions and minimize exposure to infectious disease and radiation
- Ability to serve as primary resource for scheduled and unscheduled clinical events, including periodic weekends, evenings, nights, and overnight travel
- Ability to work efficiently and autonomously with little direction outside clinical events
- Ability to attend national meetings, district meetings, and training
- Ability to wear a 7–9 lbs protective lead apron for extended periods in the operating room
- Ability to lift up to 40 lbs
- Ability to sit, stand, and/or walk for 8+ hours per day
- Ability to bend, stoop, squat, and balance frequently
- Close vision, distance vision, depth perception, and ability to adjust focus
- For baccalaureate degrees earned outside the United States, a degree satisfying 8 C.F.R. § 214.2(h)(4)(iii)(A) is required
- Preferred: Bachelor’s degree in a health care related field
- Preferred: Registered nurse or HCP experience in a sterile environment
- Preferred: Clinical experience with implantable neurological products and patient care
- Preferred: Experience servicing medical personnel on product use
- Preferred: Experience with medical device or pharmaceutical companies and clinical experience in neurology, neurosurgery, orthopedics, operating room, pain management, or home health care
- Preferred: Understanding of basic reimbursement and healthcare environment
- Excellent organizational skills and ability to work under pressure
Benefits:
- Flexible benefits package
- Sales Incentive Plan (SIP)
- Health insurance
- Dental insurance
- Vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for eligible Vice Presidents or employees meeting IRS earning minimums
- Paid sick time for temporary employees as required by state law
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