Clinical Training Specialist – Clinical Science Liaison
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Job Description
Clinical Training Specialist providing in-person case coverage and training for Varian Interventional Solutions products. Ensuring product use and technical support in fast-paced procedural environments with regional travel.
Responsibilities:
- Provide in-person case coverage
- Ensure product/s and ancillary components are available for each case.
- Complete and process all procedure related paperwork as required.
- Track and report all customer complaints.
- Ensure physicians and staff have the most current information available.
- Manage a disposable inventory sufficient to cover assigned case load.
- Bring products (including Microwave and Cryoablation generators) to cases as required.
- Train and educate physicians and hospital staff on use of assigned VIS products
- Provide on-site clinical support during procedures while maintaining a “hands off” posture in relation to direct patient contact.
- Interact with customers and functional organizations to determine their training needs and use engineering documentation such as Operators Manuals and DFUs to develop content of courses.
- May coordinate or lead customer and/or employee training classes.
- May also conduct large group presentations at seminars, training programs, and trade shows.
- May also provide demo support to local, regional and national customer trade events.
- Provide first line product technical support
- Perform new installation support to ensure products are working as specified.
- Provide first line technical service support via Engineering or Field Service Engineer oversight, when necessary.
- Collaborate with the VIS Medical Affairs Team
- Assist Medical Education, Medical Information, and Medical Science Liaisons if required.
- Document day to day interactions with physician customers.
- Provide competitive product performance information to headquarters marketing or engineering groups.
Requirements:
- Bachelor’s Degree in related field preferred
- Clinical Background – IR/CT Technician, Operating Room Nurse or Surgical Technician preferred
- Experience/Knowledge of IR suite, Operating Room Protocol and Sterile Technique
- Experience in supporting vascular procedures highly regarded
- Experience in supporting tissue ablation procedures highly regarded
- Ability to work in a high-intensity, fast-paced environment
- Excellent written and verbal communication skills
- Detail oriented with excellent organizational skills
- Analytical with an ability/desire to solve problems
- Team player
- Ability to lift approx. 150 pounds
- Ability to travel regional and locally (approximately 50%).
Benefits:
- medical insurance
- dental insurance
- vision insurance
- 401(k) retirement plan
- life insurance
- long-term and short-term disability insurance
- paid parking/public transportation
- paid time off
- paid sick and safe time
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